Ratings based on 218 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
It’s my 2nd time here and this hotel never disappoints. It’s clean and safe - check in/out are also facilitated smoothly.
I just wish the hotel staff recognize returning guests and that hotel would give at least complimentary or special discount for returning guests.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Good place for staying, cosy room
by A verified traveler
Posted 23 Apr 2024
excellent staffs. convenient location. wish the room has more storage capacity and availability for early check in.
by A verified traveler from chula vista
Posted 13 Apr 2024
It was a wonderful stay. Staff was very nice and pleasant. The gym, was lacking equipment. The breakfast buffet was decent, but the staff was very attentive. The beds and pillows were on the stiff side. Overall, it was a pleasant and convenient stay for the price.
Comment from Hotel Management
3 May 2024 by Front Desk, Hotel Management
Thank you for having stayed at Kichijoji Excel Hotel Tokyu.We'd like to use your comment as a reference.We are also making improvements with our facilities.We look forward to your next visit.We want to express my gratitude again.
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
3 May 2024 by Front Desk, Hotel Management
Thank you very much for staying at Kichijoji Excel Hotel Tokyu.Thank you also for sharing your review with us.Our warm hospitality awaits your return sometime soon.
by A verified traveler
Posted 6 Apr 2024
by A verified traveler from Manila
Posted 2 Apr 2024
A very nice hotel in the heart of Kichijoji.
by A verified traveler
Posted 26 Mar 2024
Very clean
by A verified traveler
Posted 24 Mar 2024
Clean and comfortable. Quiet at night.
