Ratings based on 479 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Great location. Friendly staff. Convenient to train station
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Right on the Gotanda Station. Surprisingly very quiet rooms. I thought the mattress was comfortable and the room was very clean. Staff was friendly.
5 out of 5
by A verified traveler

Posted 5 Apr 2024
This was the PERFECT place to stay our first night in Tokyo. The access to the Yamanote Line can’t be beat (it’s literally ABOVE the train station), we got some quick shopping in at Uniqlo (which is on one of the floors above reception), quiet room, and we could get out and going so easily the next morning from Shinjuku. And honestly, the toilets were such a luxury even by Japanese standards! Ha ha Would highly recommend and stay here again!
4 out of 5
by A verified traveler

Posted 28 Mar 2024
This is my 3rd time to book this hotel. Staffs are nice and helpful. I requested for a upper floor and they will try their best to do so. Although the room is much smaller than those previous stays, it's still clean and tidy. However, one thing I'd like to mention. I asked the concierge for the possibility to extend my check out time, he didn't check and rejected directly or requested for a pay. I did the same before and they will try to check even though they can't help. He was so mean to me this time and made me disappointed.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2024
5 out of 5
by A verified traveler

Posted 14 Mar 2024
1 min walk from Gotanda station. Interior was very nicely done.
4 out of 5
by A verified traveler from APO

Posted 22 Feb 2024
Thank you! Stayed two nights. The lady who assisted us at check-in was very helpful. Would gladly stay at this hotel again.
5 out of 5
by A verified traveler

Posted 11 Feb 2024
My go-to hotel when I visit Japan. I like that it is much closer to the train station and it is closer to Shibuya and Shinjuku. The hotel is clean although the rooms are quite small.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2024 on Hotels