Ratings based on 995 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Loved this hotel! Comfy bed, great amenities, lovely staff and the best black out blinds on the windows! Really great place to base from to explore Tokyo. Would definitely stay again.
Comment from Hotel Management
27 Apr 2024 by ICIホテル浅草橋, Hotel Management
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Everything
Comment from Hotel Management
23 Apr 2024 by ICI Hotel Asakusabashi front, Hotel Management
Thank you for your concise feedback! We're glad to hear that you enjoyed everything about your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience in the future!
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Friendly staff, comfortable beds, quiet location and reasonable price.
Comment from Hotel Management
23 Apr 2024 by ICI Hotel Asakusabashi front, Hotel Management
We greatly appreciate your positive feedback! It's wonderful to hear that you found our staff to be friendly and accommodating, and that you enjoyed the comfort of our beds. Our quiet location aims to provide a peaceful retreat from the hustle and bustle of the city, allowing our guests to relax and recharge. Additionally, we strive to offer reasonable prices to ensure that our guests receive great value during their stay. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!
5 out of 5
by A verified traveler

Posted 23 Apr 2024
This was a super cute boutique hotel. It was located very close to the metro and many excellent restaurants. The staff were super helpful and kind, providing anything we needed.
Comment from Hotel Management
23 Apr 2024 by ICI Hotel Asakusabashi front, Hotel Management
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our boutique hotel. It's wonderful to know that you found our location convenient, with easy access to the metro and plenty of excellent dining options nearby. Our team takes great pride in providing exceptional service, and we're delighted that you found them helpful and kind throughout your stay. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Nice place, pet friendly, direct train to airport
Comment from Hotel Management
22 Apr 2024 by ICIホテル浅草橋フロント , Hotel Management
Thank you for tyour review.We would like to express our sincere gratitude for choosing Ichihotel Asakusabashi from among the many accommodation options available. Your positive evaluation means a lot to us.The entire staff is looking forward to welcoming you again in the future.Nguyen
4 out of 5
by A verified traveler from Chicago

Posted 17 Apr 2024
Comment from Hotel Management
23 Apr 2024 by ICI Hotel Asakusabashi front, Hotel Management
Dear Guest. we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Staff were very friendly and helpful. Room was clean, quiet, and comfortable with good lighting and air conditioning. We enjoyed walking around the neighbourhood. I would stay here again.
Comment from Hotel Management
16 Apr 2024 by ICI Hotel Asakusabashi front, Hotel Management
Thank you for your review.We hoped that you could feel relax while you were with us.If any chances, please come and visit again to us.We are looking forward to see you again.Thank you.
3 out of 5
by A verified traveler

Posted 31 Mar 2024
Room was very small.
Comment from Hotel Management
31 Mar 2024 by ICIホテル浅草橋, Hotel Management
Thank you for your review for our hotel.We are so sorry for a small room.There has 3 types of rooms such as Standard Double room, Standard Twin room, Deluxe twin room.If any chances in future, please come and visit again to stay in a bigger room.We are looking forward to see you again.Thank you.
5 out of 5
by A verified traveler

Posted 22 Feb 2024
The staff was nice and friendly. The hotel is clean and comfortable. It's also easy to get around. We enjoyed our stay. Thank you!
Comment from Hotel Management
22 Feb 2024 by ICI Hotel Asakusabashi, Hotel Management
Thank you for taking the time to review your stay at ICI Hotel Asakusabashi . We hope you could feel relax while you were in our hotel.If you have any chances, please coe and visit again to us.Thank you.
5 out of 5
by A verified traveler

Service excellence staff

Posted 10 Jan 2024 on Hotels
A caring multilingual 4 star service staff whom r also great with dogs cats .the location is excellent close to jr train grocery , 7-11. The area is an artisan hub .great eating foodie area .The staff r intelligent to make ur room changes seamless, welcoming and loving , excellent observation and minute tidying , pricing can change usually IcI becomes cheaper, so one can rebook and cancel previous more expensive rates. , the pricing is higher than most , the cafe is rather depressing as thee breakfast is light almost like a snack ,. As. It has 2 floors for dogs ..if u love canines this IcI is it . IcI has a lousy staffed sister hotel mondays..avoid that one , IcI has great welcoming House keeping but common areas in high touch areas r pretty dirty , the air filters r rather laacking in cleaning .
Comment from Hotel Management
10 Jan 2024 by ICI Hotel Asakusabashi, Hotel Management
Thank you for taking the time to share your thoughts on your recent stay at ICI Hotel Asakusabashi. We are thrilled to hear that our multilingual 4-star service staff made your experience exceptional. We take pride in providing caring and attentive service to all our guests, including their furry companions.It's fantastic to know that you found our location convenient, we aim to immerse our guests in the vibrant and culturally rich atmosphere of the area. Your feedback on pricing is valuable, and we understand that it may fluctuate. We apologize for any disappointment regarding the breakfast at our cafe. Your input is noted, and we will review our offerings to ensure a more satisfying dining experience for our guests.We are delighted to hear that ICI Hotel Asakusabashi is a haven for dog lovers. However, we are sorry to learn about your concerns regarding the cleanliness of common areas and air filters. We take these matters seriously and will address them promptly to maintain a high standard of cleanliness throughout the hotel.Thank you for bringing your observations to our attention, as it helps us improve our services. We appreciate your patronage and hope to welcome you back for an even more enjoyable stay in the future.