Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by ホテルウィングインターナショナルプレミアム東京四谷, Hotel Management
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.
by A verified traveler
Posted 24 Apr 2024
Good location! The hotel was clean and the rooms were not too small! Friendly staff and the breakfast buffet was great as well!
Comment from Hotel Management
24 Apr 2024 by Front, Hotel Management
Thank you very much for staying at Hotel Wing International Premium Tokyo Yotsuya.We hope you had a good time during your stay.We are very happy to receive such a high evaluation.We will continue to strive to improve our services.We look forward to your stay with us if you are in the area.
by A verified traveler
Posted 18 Apr 2024
Really appreciate the staff helping with my booking and holding my luggage. Thank you!
Comment from Hotel Management
19 Apr 2024 by Front Desk, Hotel Management
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.
by A verified traveler
Posted 8 Apr 2024
The room was dusty and not kept. The hotel floor smelt like cigarettes even though we asked for non smoking room. The curtains were heavily stained. Whilst the staff were very friendly, the hotel room was underwhelming. The location was great.
Comment from Hotel Management
10 Apr 2024 by Front Desk, Hotel Management
Thank you for visiting our hotel.We will work with the housekeeping team to resolve the issue.Thank you for your valuable opinion.We look forward to seeing you again.Thank you.
by A verified traveler
Posted 8 Apr 2024
This hotel was great! It was very clean, the breakfast buffet was amazing. There is a money exchanger in the lobby if you need more yen. The “queen” bed is actually more of a King size bed, which is very nice. The biggest advantage of this place is that it is right next to a train station, which is tremendously helpful for getting around. It isn’t at one of the main stations so it’s more affordable. I would highly recommend staying here!
Comment from Hotel Management
10 Apr 2024 by Front Desk, Hotel Management
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.
by A verified traveler
Posted 28 Mar 2024
Very quiet, which was surprising as the hotel is on a main road. But we could not hear the traffic at all.
Very convenient for the metro - about 2 - 3 minutes walk. And not far by taxi from Shinjuku station - this was very convenient when arriving/departing by JR trains.
Very clean throughout and surprisingly spacious room for a Tokyo hotel.
Comment from Hotel Management
29 Mar 2024 by Front Desk, Hotel Management
Thank you for visiting our hotel.We will use your feedback to further improve our services.We look forward to seeing you again.Thank you.Front Desk
by A verified traveler
Posted 26 Mar 2024
Good area train station very close by
Comment from Hotel Management
26 Mar 2024 by Front Desk, Hotel Management
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.
by A verified traveler
Posted 25 Mar 2024
the sakura room with three beds was perfect for myself and my children.
Comment from Hotel Management
26 Mar 2024 by Front Desk, Hotel Management
Thank you for visiting our hotel.We will use your feedback to further improve our services.We look forward to seeing you again.Thank you.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Front Desk, Hotel Management
Thank you for visiting our hotel.We look forward to seeing you again.Thank you.
by A verified traveler
Posted 25 Mar 2024
Location is close to a subway station which was convenient. However, the hotel staff is not every fluent in English which I expected since this is a hotel with international travelers. Many times the front desk staff had to use translation tools to communicate. They only clean your room every 3 days but do change towels every day if needed. Room had very few electrical outlets. Breakfast buffet was ok but don't expect to be able to take anything to go such as a banana or croissant or they will chase you down and make you give it back.
Comment from Hotel Management
26 Mar 2024 by Front Desk, Hotel Management
Thank you for visiting our hotel.We will use your feedback to further improve our services.We look forward to seeing you again.Thank you.
