Ratings based on 945 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great location to stay in Tokyo. Once we realized that the hotel is directly connected to Shiodome station (don’t even have to go outside), our commute to different areas was a breeze! Mandatory room cleanings every 3 days were nice and hotel was clean overall. We opted out of breakfast buffet since there is a Lawson / 7-11 right near by as well as cafes in the train station for a quick bite. Overall would recommend mostly for the location convenience. Not much to do around the hotel though if that’s what you’re looking for and not planning to commute much.
by A verified traveler
Posted 1 May 2024
I will absolutely be staying here again. It was so easy to get around and the hotel itself was gorgeous. Could not ask for a more convenient hotel to get to and from the airport.
Comment from Hotel Management
2 May 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
by A verified traveler
Posted 1 May 2024
Above average. To Shimbashi station is around 10 mins by walk. To those luxury brands in GINZA is around 10-15 mins by walk. one station away.
Breakfast quality is good though it’s limited options of foods. Also we had to wait for the breads refilled. It’s unusual in Japan.
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
27 Apr 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Mr. / Ms. SOAK WAN Thank you very much for choosing Hotel Villa Fontaine Grand Tokyo-Shiodome from all the choices possible. We would also like to thank you for taking the time out of your busy schedule to share your comments about your stay with us.We are relieved to hear that you had a comfortable stay.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
by A verified traveler
Posted 23 Apr 2024
Property is in the new business district with easy access to . Staff very helpful. Internet access great in room but poor in public area but this can be overlooked. A great stay thanks
Comment from Hotel Management
27 Apr 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Mr.JamesThank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Regarding the Wi-Fi in the hotel, we have received reports that the connection sometimes becomes poor depending on the conditions of your stay and the use of other guests. We appreciate your valuable feedback and will check other rooms as well to improve the situation.We will continue to value every single comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.
by A verified traveler
Posted 19 Apr 2024
Easy access to the trains. Quiet area and rooms. Rooms are a bit small, food options are a bit limited.
Comment from Hotel Management
30 Apr 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel.We apologize for the limited breakfast options.We also offer this on a daily basis, but there is a limit.Please look forward to further improvements the next time you use our service.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
by A verified traveler
Posted 18 Apr 2024
Hard bed and hard couch. Pillows were also not great.
Comment from Hotel Management
30 Apr 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Thank you very much for staying at Villa Fontaine Grand Tokyo Shiodome.We have read your comments. We apologize for the lack of service and hospitality during your stay.We always wish you a pleasant stay and a wonderful trip. If you come to Tokyo on your next trip, we look forward to welcoming you at our hotel. Thank you very much for your valuable feedback and contribution.Villa Fontaine Grand Tokyo ShiodomeManager
by A verified traveler
Posted 18 Apr 2024
Staff was nice. Hotel convenient, close to train stations
Comment from Hotel Management
22 Apr 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
by A verified traveler
Posted 17 Apr 2024
Walkable access to many train lines (Yurikamome/Oedo/Ginza/Asakusa/JR).
Easy walk to Tsukiji outer market also.
Comment from Hotel Management
24 Apr 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.Thank you for your high evaluation of our hotel location. One of the advantages of our hotel is that it is accessible via an underground passageway from JR Shimbashi Station and Toei Oedo Line Shiodome Station. We are pleased to hear that you are satisfied with our hotel.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
