Striking views from the 14th-floor restaurant create an unforgettable dining experience above bustling Ginza. After exploring nearby high-end boutiques, guests can unwind with a welcome drink at the stylish top-floor bar. The public bath offers a serene retreat after a day of shopping.
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately JPY 4400 for adults and JPY 4400 for children
Self parking fee: JPY 2500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Hotel The Celestine Ginza pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel The Celestine Ginza?
As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel The Celestine Ginza on Jun 21, 2026 start from P15,285, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for JPY 2500 per night.
What time is check-in at Hotel The Celestine Ginza?
Check-in start time: 3 PM; Check-in end time: 3:00 AM.
What time is check-out at Hotel The Celestine Ginza?
Check-out is at noon.
Where is Hotel The Celestine Ginza located?
Located in Ginza, this luxury hotel is within a 15-minute walk of Ginza Six and Tokyo International Forum. Tokyo Imperial Palace and Tokyo Tower are also within 2 mi (3 km). Shimbashi Station is only a 3-minute walk and Shiodome Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean, comfortable hotel in a fantastic location near trains and Ginza shopping. The staff were wonderful and made our anniversary trip extra special and truly memorable.
Location is great! Right in Ginza and short walk to shops, Ginza 6, and Shimbashi Station. The rooms are small (normal size for Tokyo), but comfortable and clean. The staff are very friendly and helpful. There’s a restaurant on-site, but we did not visit. There aren’t the usual amenities (gym, pool, etc) you might find at other hotels, but we did not find the hotel lacking. In room amenities like toiletries, coffee, tea, etc are provided.
Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Julie
Stayed 4 nights in Oct 2025
Verified
8/10 Good
Ebrahim
Nov 10, 2025
Liked: Cleanliness, staff & service
Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza.
The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing.
Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon.
10/10 experience, highly recommend staying at the Celestine Ginza!!
Steffi
Stayed 3 nights in Oct 2025
Verified
8/10 Good
Linda
Oct 24, 2025
Liked: Cleanliness, staff & service, room comfort
Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Service and staff were great, welcoming. Well situated, close to subway that goes directly to Tokyo station, Yokohama, Narita. Very good breakfast. Thank you everyone.