Hotel The Celestine Ginza

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Luxury
4.5 star property
9.4

Exceptional

Heart of Ginza luxury

Striking views from the 14th-floor restaurant create an unforgettable dining experience above bustling Ginza. After exploring nearby high-end boutiques, guests can unwind with a welcome drink at the stylish top-floor bar. The public bath offers a serene retreat after a day of shopping.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
The current price is P15,285
P16,813 total
Jun 21 - Jun 22

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 4400 for adults and JPY 4400 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel The Celestine Ginza pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel The Celestine Ginza?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel The Celestine Ginza on Jun 21, 2026 start from P15,285, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 2500 per night.

What time is check-in at Hotel The Celestine Ginza?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Hotel The Celestine Ginza?

Check-out is at noon.

Where is Hotel The Celestine Ginza located?

Located in Ginza, this luxury hotel is within a 15-minute walk of Ginza Six and Tokyo International Forum. Tokyo Imperial Palace and Tokyo Tower are also within 2 mi (3 km). Shimbashi Station is only a 3-minute walk and Shiodome Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 711 out of 943 reviews
Rating 8 - Good. 177 out of 943 reviews
Rating 6 - Okay. 34 out of 943 reviews
Rating 4 - Poor. 13 out of 943 reviews
Rating 2 - Terrible. 8 out of 943 reviews

Reviews

Verified

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Good location that isn’t too busy.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing. The hotel itself is much older inside and it shows. Staff were so helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Hotel was very nice with attentive staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

FRANCES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable hotel in a fantastic location near trains and Ginza shopping. The staff were wonderful and made our anniversary trip extra special and truly memorable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great! Right in Ginza and short walk to shops, Ginza 6, and Shimbashi Station. The rooms are small (normal size for Tokyo), but comfortable and clean. The staff are very friendly and helpful. There’s a restaurant on-site, but we did not visit. There aren’t the usual amenities (gym, pool, etc) you might find at other hotels, but we did not find the hotel lacking. In room amenities like toiletries, coffee, tea, etc are provided.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Sinlapakone VK

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

SHUWEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria Shello

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Ebrahim

Liked: Cleanliness, staff & service
Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yuqiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff communication and services are good. Room layout is a little awkward.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
Great location and great management. I have stayed here many times and enjoyed every stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, room, perfect location in Ginza, and appreciated the self-care products!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities
Clean rooms. Very good breakfast
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite! Great location for walking and easy access to train station
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
The restaurant view
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff clean property
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Steffi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were great, welcoming. Well situated, close to subway that goes directly to Tokyo station, Yokohama, Narita. Very good breakfast. Thank you everyone.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff, large room, comfortable bed.
Stayed 3 nights in Jul 2024