Ratings based on 1,100 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
It’s walking distance to multiple stations for bus and train. If you book the airport limo bus this hotel is one of the stops which was super convenient.
by A verified traveler
Posted 28 Apr 2024
Near to Shinjuku jr station
Best is the limousine bus stop at the hotel entrance.
Room is clean n spacious
Comment from Hotel Management
29 Apr 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
We are delighted to hear you enjoyed our convenient location near Shinjuku JR station. We are glad you found our rooms clean and spacious. We look forward to welcoming you back. Hotel Sunroute Plaza Shinjuku
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
2 May 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
Thank you very much for staying with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you again soon.
by A verified traveler
Posted 27 Apr 2024
Hotel’s location is great as it’s a short walk from Shinjuku station and the airport limousine stops at the hotel. Primary reason why I booked the hotel. It’s a bit old but staff were efficient at check in and check out and there was a more varied selection of amenities provided than at other similar hotels. The microwave and laundry facilities were located at several floors which meant that one didn’t have to queue to use them. I would stay again at this hotel.
Comment from Hotel Management
29 Apr 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
Thank you for choosing our hotel and for sharing your feedback. We truly appreciate your kind words about the convenient location and various amenities provided for your enjoyment. We look forward to welcoming you on your next visit.
by A verified traveler
Posted 26 Apr 2024
Will stay there again. Excellent location.
Comment from Hotel Management
27 Apr 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
Thank you for your positive review. We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 21 Apr 2024
Will stay again
Comment from Hotel Management
22 Apr 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Hotel Sunroute Plaza Shinjuku
by A verified traveler
Posted 21 Apr 2024
Will stay again, staff very knowledgeable and very helpful, convenient amenities at front lobby.
Comment from Hotel Management
22 Apr 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
We are delighted to hear about your positive experience. Our staff is always ready to assist, and we are glad you found our amenities convenient. We look forward to welcoming you again. Hotel Sunroute Plaza Shinjuku
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
We sincerely appreciate your stay at Hotel Sunroute Plaza Shinjuku.Your feedback will be shared with all staff members, and we will strive to continue providing services that meet your expectations.We look forward to welcoming you again in the future.
by A verified traveler
Posted 18 Apr 2024
Self check in , friendly staff. Clean room but no provision of free bottle drink
Comment from Hotel Management
19 Apr 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
Thank you for your valuable feedback. At our hotel, we provide purified tap water throughout the entire building. We look forward to welcoming you again.
by A verified traveler
Posted 17 Apr 2024
I will recommend this place to anyone is very easy for transportation
Comment from Hotel Management
18 Apr 2024 by Hotel Sunroute Plaza Shinjuku, Hotel Management
Dear valued customer, thank you for recommending the easy transportation access. We aim to provide convenience to all our guests. We look forward to your visit. Hotel Sunroute Plaza Shinjuku
