Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Had an amazing 5 night stay at this hotel. Its just across JR and subway station, so very convenient to reach all parts of Tokyo within 15-20 mins. They provide all amenities, so no need to worry about toiletries, grooming kits, etc. 24 hour reception. Staff was very accomodating and polite. Took care of our luggage before check-in and after check out.
They went an extra mile for us after we forgot some valuable items in the room by arranging different options for us to get back the items. When our acquaintance could not pick up the items, they communicated with their hotel and sent it across immediately. Really very helpful and patient.
by A verified traveler
Posted 13 Apr 2024
Great location for public transit, easy walk from Tokyo station. Very quiet room.
by A verified traveler
Posted 3 Apr 2024
Our stay at Hotel Sardonyx was perfect for our intro to Tokyo. Our flight got in late so we arrived after midnight. I had contacted them ahead of time so I knew they had a 24 hour desk, which saved a lot of stress. The location was not in the heart of things but we had a beautiful view of the river and if we craned our neck to the left we could see the sky tree. There’s a metro station just across the street, so getting to other places in Tokyo was easy. We had a lovely day walking along the river up to Ueno Park to see the cherry blossoms and the next day we were able to walk to Tokyo station. We were able to send most of our things straight to Hiroshima so we didn’t have a lot to carry. The front desk was super helpful with everything. Our room had three large twins that were perfect for the three of us, and while the mattress was hard it was still comfortable. I would definitely recommend it to people.
by A verified traveler
Posted 22 Mar 2024
Close to Metro station. Liked the slippers and pajamas. Convenient restaurant downstairs.
by A verified traveler from Fremont
Posted 21 Mar 2024
by A verified traveler
Posted 19 Mar 2024
Staff are very friendly and helpful (English is okay). Veyr close to train station. Breakfast is average but they do have baby chairs which was convenient for us. For what we paid, very happy and satisfied.
by A verified traveler
Posted 11 Mar 2024
Room is spacious for 2pax. Staff are attentive and helpful. Love the location as it was a few mins walk to 2 train station. Close to Tokyo station. 711, Family Mart and Lawson are next and across the hotel. Will definitely stay here again!
by A verified traveler
Posted 8 Mar 2024
Great place
by A verified traveler
Posted 25 Jan 2024 on Hotels
by A verified traveler
Posted 21 Jan 2024 on Hotels
3rd stay . Good location and eco friendly .
