Ratings based on 622 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Mar 2024
I knew the room was small (about 130 sqft) when I booked, but the bathroom size was unbearable for someone of normal size like me. When I sat on toilet, my head can touch the tiny door in front of me. Had to be really careful in the shower so not to bump into walls. The toilet is so small that I peed twice on my pants - i was so furious and embarrassed, not mention the inconvenience it caused.
Comment from Hotel Management
29 Mar 2024 by ホテルマイステイズ日暮里 くちこみ担当, Hotel Management
Dear GuestThanks for choosing Hotel Mystays Nippori. We appreciate your insights, and we apologize for any inconvenience you experienced during your stay.We apologize if the size of the rooms did not meet your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best regardsHotel Mystays NipporiReception Desk
by A verified traveler
Posted 7 Jan 2024
The check in was fast and the staff were friendly. There was a good selection of amenities in the lobby.
The room itself was decent, although the bed was a little stiff.
It also came with a small kitchen counter, microwave, and portable electric stovetop. I didn't end up using them, but they were nice to have.
Comment from Hotel Management
9 Jan 2024 by ホテルマイステイズ日暮里 くちこみ担当, Hotel Management
Dear guestThank you very much for choosing to stay at Hotel Mystays Nippori. We are also grateful for your kind words regarding our staff, and we extend our thanks once again.However, we deeply apologize that we were unable to provide you with a room that met your satisfaction. We truly regret any inconvenience caused. Your feedback is invaluable, and we will strive to improve our services based on the comments received.We are committed to enhancing our services to ensure a more enjoyable experience for our guests. Once again, we appreciate your feedback and look forward to the opportunity to welcome you back in the future.Hotel Mystays NipporiFront desk
by A verified traveler
Posted 2 Dec 2023
Bathroom need remodel!
Comment from Hotel Management
11 Dec 2023 by ホテルマイステイズ日暮里 くちこみ担当, Hotel Management
Thank you very much for using HOTEL MYSTAYS Nippori.We sincerely apologize for not being able to provide you with a satisfactory stay on this occasion.Although it is difficult to make immediate improvements such as renovating the facilities, we will promptly improve areas that can be improved, such as thorough cleaning. Thank you very much for taking the time out of your busy schedule to provide us with your valuable feedback.HOTEL MYSTAYS NipporiManager Sato
by A verified traveler
Posted 12 Sep 2023 on Hotels
by A verified traveler
Posted 1 Aug 2023
by A verified traveler
Posted 14 Mar 2023
good value for money
Comment from Hotel Management
15 Mar 2023 by ホテルマイステイズ日暮里 くちこみ担当, Hotel Management
Dear Guest Thank you very much for choosing HOTEL MYSTAYS NIPPORI. We appreciate you taking the time to write to us. Your review is very precious for us to achieve our goals to full fill our customers desires . We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments are deeply appreciated. We sincerely look forward to your visit. HOTEL MYSTAYS NIPPORI/ Receptionist
by A verified traveler
Amazing place & good location.
Posted 8 Mar 2023 on HotelsClean room.
Checkin & checkout very easy.
Moderate price.
Highly recommended.
10min walk to Nippori Station.
Direct Skyliner train from Nippori Station to Narita Airport. Very convenient.
Comment from Hotel Management
9 Mar 2023 by ホテルマイステイズ日暮里 くちこみ担当, Hotel Management
Thank you for staying at HOTEL MYSTAYS NIPPORI. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments are deeply appreciated.It will take 5minutes to get Nippori staion from our hotel.We hope we can serve you again at our hotel in the near future.HOTEL MYSTAYS NIPPORI Receptionist
by A verified traveler
Posted 26 Jan 2023
Dirty bath room. Receptionist was rude.
Comment from Hotel Management
31 Jan 2023 by ホテルマイステイズ日暮里 くちこみ担当, Hotel Management
Thank you very much for using HOTEL MYSTAYS NIPPORI. We would also like to take this opportunity to thank you again for your valuable feedback. Your comment will be will be taken into consideration to constantly improve on our service. All the staff will continue to strive to improve the service．This time we are apologize that could not meet your expectations.We would be very happy if you could use our hotel again. HOTEL MYSTAYS NIPPORI/ Manager
by A verified traveler
Posted 29 Sep 2022
by A verified traveler
Posted 26 Sep 2022
