Ratings based on 974 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
This was a quite nice hotel in the Ginza district of Tokyo. As it seems is universal, the staff were outstanding. The location was close enough to the Tokyo Central train station to walk with our bags (you always felt safe). It is close to all the high-end shopping that Ginza is known for as well as a number of beautiful parks. It is definitely a westernized part of Tokyo, so be ready for that. Finally, my first room of one double was tiny. I mean tiny. I moved up to a double twin which was much better. It's not really a complaint, just something to know to expect in almost all hotels of this type. I'd stay again for sure.
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey La Soeur Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
by A verified traveler
Posted 28 Apr 2024
Do not use their breakfast
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you for your valuable idea. We were able to hear your valuable opinions. We look forward to serving you again soon.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you for taking time to post a review of our property. We hope to see you soon!
by A verified traveler
Posted 16 Apr 2024
Very small. Very dirty including black mold all over in the bathroom. They cleaned them after our requests, but not enough apologies. Only good thing about this property is the area. Ginza is close to every where.
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you for your many valuable ideas. We were able to hear your valuable opinions. We look forward to serving you again soon.
by A verified traveler
Posted 5 Apr 2024
C est propre
Mais la chambre très petite et vintage
Le personnel très brusque pas patient comparativement a d’autre endroit au Japon
Comment from Hotel Management
24 Apr 2024 by Hotel Monterey Lasoeur Ginza , Hotel Management
Thank you very much for your stay with Hotel Monterey Lasoeur Ginza We are really flattered to hear that.Thank you for your compliment. We are looking forward to seeing you again. Thank you for taking the time to give me your opinion.
by A verified traveler
Posted 31 Mar 2024
Ginza is primarily an expensive shopping area, but there are all kinds of fun cocktail bars scattered around town.
I enjoyed my stay here, and the staff was excellent.
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you for taking time to post a review of our property. We are so happy that your enjoyed staying at Hotel Monterey La Soeur Ginza. Our goal is always to exceed to your expectations. We hope to see you soon!
by A verified traveler from Hamilton
Posted 16 Feb 2024
Close to Tokyo station, good value for money
Comment from Hotel Management
24 Feb 2024 by フロント, Hotel Management
Thank you very much for your stay in hotel monterey. We are looking forward to welcoming you again.
by A verified traveler
Posted 7 Feb 2024
This was a great hotel. Clean and safe. I enjoyed my stay immensely.
Comment from Hotel Management
24 Feb 2024 by フロント, Hotel Management
Thank you very much for your stay in hotel monterey. We are looking forward to welcoming you again.
by A verified traveler
Posted 4 Jan 2024 on Hotels
by A verified traveler
Posted 30 Dec 2023
Only positive thing was Easy access to
Public Transportation. Room really small and bad small from bathroom. Can’t control room temperature. Horrible experience.
