Ratings based on 993 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Hotel Monterey Hanzomon, Hotel Management
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.
by A verified traveler
Posted 25 Apr 2024
Great place
by A verified traveler
Posted 17 Apr 2024
We loved our stay, the staff are really friendly and accommodating, the hotel is right opposite the station which was really convenient. It’s a quiet safe area away from all the noise from Shibuyu but only a few stops to get back to the city. The room was a lot more equipped than expected, clean pyjamas were left for us daily as well complimentary water for our entire stay! Would highly recommend this hotel, and very affordable for what it has to offer compared to other hotels in the main district!
by A verified traveler
Posted 11 Apr 2024
Very close to public transportation and quick eats. We were a 3 person guests so it was tight quarters. Everything else was great!
Comment from Hotel Management
12 Apr 2024 by Hotel Monterey Hanzomon, Hotel Management
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.Yes, you can not miss the Exit No.5 of Hanzomon line, a subway just acrossing a street.There're not so many restaurants in this business area but you can buy something like daily necessities.Your room was standard triple room with 2 single beds and 1 extra one in 20 and we're sorry for making you feel like that.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.
by A verified traveler
Posted 1 Apr 2024
Great location right next to train station. Plenty of dining options.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
31 Mar 2024 by ホテルモントレ半蔵門, Hotel Management
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。昨日ご意見いただきましたバスルームの臭いに関しては即対応いたしました。お客様にご滞在の間不快な思いをさせてしまいましたこと、誠にお詫び申し上げます。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。
by A verified traveler
Posted 27 Mar 2024
Stayed for 3 nights and loved the convenience of the hotel to the metro (subway). It was just across the street. Also the 7-11 across the street was very conveniently located. The hotel was clean, and the staff at the reception desk were very nice and accommodating. The room was larger than typical for rooms in Japan or Europe. Loved the amenities in the room such as pajamas and slippers as well as the bathroom amenities (razor, toothbrush, hairbrush).
by A verified traveler
Posted 17 Mar 2024
Nice quite area. Small rooms but doable.
by A verified traveler
Posted 12 Mar 2024
The hotel was really nice and I enjoyed my stay. The rooms were really small but besides that everything else was amazing.
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Hotel Monterey Hanzomon, Hotel Management
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.
