Ratings based on 199 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Richmond

Posted 5 May 2024
Enjoyed 4 nights at this hotel, which is 5 minutes walk from the inconic Tokyo Station. The room was decent sized by Tokyo standards, clean, bed comfortable, AC worked well, as did the free wifi. Breakfast included was basic but hearty. Staff were attentive, and friendly. The location is close to major shopping, many restaurants and easy walk to the historic Ginza district. I would stay again when I next visit Tokyo.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Excellent location near Tokyo Station. Comfortable and clean.
Comment from Hotel Management
30 Apr 2024 by Hotel Monte Hermana Tokyo, Hotel Management
Thank you for your fabulous comments and we are delighted to hear that you enjoyed your stay. We are so happy that you had a great stay with us.We are looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Excellent service
Comment from Hotel Management
29 Apr 2024 by Hotel Monte Hermana Tokyo, Hotel Management
Thank you for your feedback on the excellent service provided during your stay. We are delighted to hear about your positive experience. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Great helpful and friendly front desk
Comment from Hotel Management
29 Apr 2024 by Hotel Monte Hermana Tokyo, Hotel Management
Thank you for your kind feedback regarding our helpful and friendly front desk staff. We appreciate your recognition of our team's efforts. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Great location and helpful / courteous staff
Comment from Hotel Management
25 Apr 2024 by Hotel Monte Hermana Tokyo , Hotel Management
Thank you for your positive review. We are delighted you enjoyed our great location and experienced our helpful and courteous staff. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
5 minute walk from Tokyo Station.
Comment from Hotel Management
25 Apr 2024 by Hotel Monte Hermana Tokyo , Hotel Management
we are delighted that you found our location convenient being a 5-minute walk from Tokyo Station. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 11 Apr 2024
So clean, very convenient, lovely staff.
Comment from Hotel Management
15 Apr 2024 by Hotel Monte Hermana Tokyo, Hotel Management
Thank you very much for your stay with Hotel Monte Hermana Tokyo. We are really flattered to hear that. Thank you for your compliment.
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Excellent central location near Japan Rail TYP station
Comment from Hotel Management
10 Apr 2024 by Hotel Monte Hermana Tokyo, Hotel Management
Thank you so much for your compliments on our convenient location. Come back soon and we look forward to serving you again, hopefully in the not too distant future.
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Friendly staff. Very convenient location. Clean room
Comment from Hotel Management
23 Mar 2024 by Hotel Monte Hermana Tokyo, Hotel Management
Thank you very much for your stay with Hotel Monte Hermana Tokyo. I am glad to receive your feedback.I am wishing for a day to come when I can see you again.
5 out of 5
by A verified traveler

Posted 18 Mar 2024
This hotel was excellent. The location was great for first timers to Tokyo. Tokyo Station was very close by easy to get to and from with lots of dining options near this hotel. All and all a very good experience.
Comment from Hotel Management
24 Mar 2024 by Hotel Monte Hermana Tokyo, Hotel Management
Thank you very much for taking the time to share such amazing comments about your stay at Hotel Monte Hermana Tokyo.Making our guests feel comfortable is one of our priorities and we are more than happy to read that our teams provided you with a beautiful stay.We hope you will come back again someday.