Ratings based on 133 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2023
Fine besides if smelled like urine our whole 5 days. Very very small. Loved distance to sky tree.
by A verified traveler
Dust n broken window blinds
Posted 27 Oct 2023 on HotelsBroken window blind for 10 of 12 days.
Very dusty room.
When room cleaned dust never dusted up on obvious areas like desk, tv n frig top.
by A verified traveler
Posted 25 Oct 2023
Very good experience to stay.
by A verified traveler
Posted 14 Oct 2023
I had reservations for 2 rooms. The non smoking room we got smelled like a smoking room, the shower curtains has mold and the air vents in the bathroom need to be cleaned. I had to ask the staff to take away our blankets because they were filled with white stains and hair. Looked like they had not been washed in a while. They were able to come back a few minutes later with just one back and if was also dirty. Never heard from them until i had to ask the front desk a day later if we could have blankets. Items in the room were dusty, I had to wipe everything down. I had read the reviews of the same issue, and was really hoping the management would have fixed the issues but I’m disappointed to say i had the same experience as others noted about the room’s conditions.
by A verified traveler from Los Angeles
Posted 19 Aug 2023
Decent place. Needs some work.
Comment from Hotel Management
19 Sep 2023 by 支配人, Hotel Management
Richard様先日は当ホテルをご利用頂き誠に有難うございます。より一層お客様にご満足いただけますよう、努めて参ります。機会が御座いましたらRichard様のまたのご利用心よりお待ち申し上げております。
by A verified traveler from Los Angeles
Posted 31 Jul 2023
Great place!
Comment from Hotel Management
19 Sep 2023 by 支配人, Hotel Management
Richard様先日は当ホテルをご利用頂きまして誠に有難うございます。滞在にもご満足頂けたようで嬉しく思います。Richard様のまたのご利用心よりお待ち申し上げております
by A verified traveler
Posted 28 Jul 2023
Room cleaning bad. Stain on table. Air cleaner is full of dust. Not maintained.
Comment from Hotel Management
19 Sep 2023 by 支配人, Hotel Management
Eng Lee 様先日は当ホテルをご利用頂きまして誠に有難うございます。お部屋の清掃でご迷惑をお掛けして申し訳御座いません。スタッフに共有し、改善に努めて参ります。貴重なご意見誠に有難うございます。
by A verified traveler
Posted 26 Apr 2023
by A verified traveler
Posted 25 Nov 2022
A good clean, quiet business hotel on the Sumida river in Asakusa. The double twin & A/C were appreciated.Good open air view of the river & Skytree out your hotel door. Good for business travelers that don't need a lot of staff room service.
by A verified traveler
Posted 9 Aug 2022 on Hotels
