Ratings based on 339 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Very conveinent for the Asakusa area, Sensoji in particular,Sky tree and Asakusa station (which made a trip to Nikko that much easier). Quite a treck to Euno for further afield day trips. Many restaurants and cafes locally, but not an on site one, however many conveinent stores locally that supply excellent meals either cold or micro wave ones that can be heated up in the hotels microwave cooker--making eating VERY cheap if you were on a tight budget. The staff seemed very helpful but sometimes unable to fulfill requests i.e. wasking of clothes due to stafing issues though there are washing machines availlable. In all a safe relatively quite and affordable hotel without lots of frills. Ideal for backpakers etc.
Comment from Hotel Management
26 Mar 2024 by Receptionist SHIH, Hotel Management
Thank you so much for your staying. And thank you for sharing your review with us.Your complement make us really cheer up! We work hard to make our guests happy more and more. We hope that you will come back again.
by A verified traveler
Posted 19 Mar 2024
Very nice hotel close to a train station which could take you directly to and from Haneda Airport on the Asakusa line. Very convenient as there are coffee shops and stores around the area yet the hotel is quiet at all times. Clean rooms and breakfast was delicious!
Comment from Hotel Management
20 Mar 2024 by Receptionist SHIH, Hotel Management
Thank you so much for your staying. And thank you for sharing your review with us.Your complement make us really cheer up! We work hard to make our guests happy more and more. We hope that you will come back again.
by A verified traveler
Posted 17 Mar 2024
It was a very quiet and comfortable hotel with everything I needed for my 2-night stay.
The staff were pleasant and helpful.
It was convenient for the metro, the river, and Asakusa shrines.
I would happily come back
Comment from Hotel Management
20 Mar 2024 by Receptionist SHIH, Hotel Management
Thank you so much for your staying. And thank you for sharing your review with us.Your complement make us really cheer up! We work hard to make our guests happy more and more. We hope that you will come back again.
by A verified traveler
Posted 29 Feb 2024
My sister and I were exploring Japan. We are in our 50’s & 60’s. This hotel was wonderful. We arrived bird row chick in and they held our suitcases for us so we could explore. We felt safe, the room and single beds were comfortable, and we loved the bathroom and Japanese shower!
The breakfast was really good! I highly recommend it - both Japanese and western options - all very tasty.
We were just 1.5 blocks from the train station and very close walking distance to the Shin-Ju Temple, Roxy Mall, and the covered shopping street. There were so many great places to eat and shop and explore! We ran out of time… I highly recommend this hotel and it’s location! Thank you!!
Comment from Hotel Management
7 Mar 2024 by Front desk SHIH, Hotel Management
Thank you so much for your staying. And thank you for sharing your review with us.Your complement make us really cheer up! We work hard to make our guests happy more and more. We hope that you will come back again.
by A verified traveler
Posted 17 Feb 2024
Comment from Hotel Management
7 Mar 2024 by Front desk SHIH, Hotel Management
Thank you so much for your staying. And thank you for sharing your review with us.Your complement make us really cheer up! We work hard to make our guests happy more and more. We hope that you will come back again.
by A verified traveler
Great place to stay in Asakusa
Posted 1 Feb 2024 on HotelsGreat location near Kaminarimon. The room is compact but large enough to fully open a large suitcase for us. Lots of power points and the bath is great!!
Comment from Hotel Management
7 Feb 2024 by Receptionist SHIH, Hotel Management
Thank you for selecting us out of the many possible places here. And we would like to thank you for the wonderful comments. It really warms our hearts! We hope that you will come back again.
by A verified traveler
Perfect Asakusa Location
Posted 10 Jan 2024 on HotelsThis was the end of our 14 day trip and a perfect location to stay, eat, tour Tokyo Sky Tree and Shop for souvenirs. So glad we stayed here and experienced the Asakusa area…
Comment from Hotel Management
7 Feb 2024 by Receptionist SHIH, Hotel Management
Thank you for staying with us on your precious trip this time! And thank you for your favorable feedback. Your complement make us really cheer up! We work hard to make our guests happy more and more. We eagerly anticipate your next visit and look forward to serving you again.
by A verified traveler
Great location, decent size room
Posted 8 Nov 2023 on HotelsStayed 6 nights. Glad we chose Hotel Gracery for simple reason the bed was firm enough, as we older people need good support. If only we could choose hotels by bed and pillow firmness. Special thanks to Ahmed who was patient with our many questions during check-in and for finding us a nice room on higher floor with a view. Tip for those arriving from airport...take the elevator at Exit A2b. Other exits may be nearer but carrying 20kg suitcases up the stairs will ruin your first day.
Comment from Hotel Management
10 Nov 2023 by Receptionist SHIH, Hotel Management
Thank you for selecting us out of the many possible places here. And also we appreciate such a kind message to us. Your complement make us really cheer up! We work hard to make our guests happy more and more. We eagerly await your kind return in the near future.
by A verified traveler
Posted 31 Oct 2023
Everything was great, staff were able to get us the perfect room at checkin
Comment from Hotel Management
5 Nov 2023 by Receptionist SHIH, Hotel Management
Thank you so much for your staying. And thank you for the review. We hope that you will come back again!
by A verified traveler
Posted 28 Oct 2023 on Hotels
Comment from Hotel Management
5 Nov 2023 by Receptionist SHIH, Hotel Management
Thank you so much for your staying. And thank you for the review. We hope that you will come back again!
