Ratings based on 195 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2023 on Hotels
Beautiful Japanese garden by the restaurant is very relaxing.
by A verified traveler
Poor service!
Posted 26 Nov 2019 on HotelsFront desk staff (not all but mostly) are unfriendly even rude. No welcome greetings from drivers, housekeepers either. Restaurant servers were also
by A verified traveler
Posted 29 Oct 2019
Great place to stay which is close to main area of Tokyo
by A verified traveler
Posted 6 Jun 2019
by A verified traveler
Posted 31 Mar 2018 on Hotels
The room is clean. We have a good night sleep, very quiet. The condition of the hotel is a little outdated. I love the location of the hotel. Mcdonald and 7 eleven are close by. It only takes about 14 minutes walk to the subway station.
by A verified traveler
Posted 9 Dec 2017 on Hotels
by Diana
A Nice Stay
Posted 17 Jun 2017 on HotelsThe hotel is clean and pleasant, but the rooms are fairly outdated. The bed was the absolute hardest thing I've ever slept on, but the staff were friendly and prompt and we only stayed for two nights. Overall, we had a nice stay.
by A verified traveler from Singapore
Old Hotel Not Keeping with the Times
Posted 13 Dec 2016The location is about 15 minutes' walk from the nearest subway station, Hikarigaoka Station. Shuttle service to this station is infrequent.
Next to the Hikarigaoka Station are all the amenities of Ima Main Shopping Mall that supports the mainly the public residential areas. Amenities such as restaurants, supermarkets are available around this subway station.
Within walking distance of 5 minutes of the hotel are a 24 hr convenience store, Familymart, and a 24 hr fast food restaurant, McDonald's. There is a Japanese restaurant about 50 m from the hotel whoch is very popular with the locals.
The hotel staff can relate in English. They cater to your basic needs but not beyond. The keys to the hotel room, the elevators, the locks on the door and lightings in the rooms are of the 70s era. However, it is well maintained.
In my opinion, this is a hotel maintaining itself in basic cleanliness and basic service but is behind the times in service and amenities. The location is poor. It fails to make up with its inconvenient location with the frequency of its shuttle service to the subway station and malls. The staff, though English speaking, are not friendly and do not make you feel welcome after a tired trip far away from home. The price of the rooms does not commensurate with what you get. Use this hotel only because it is one of the very few hotels in the area.
by A verified traveler
Great accommodations
Posted 27 Apr 2016 on HotelsNeeded a place to stay in the Narima area while visiting family. This hotel was ideal for that.
by A verified traveler
Posted 16 Apr 2024
ホテルは非常に綺麗で満足です。
