Ratings based on 523 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Easy walk to train station; free shuttle to airport
by A verified traveler from Carson
Posted 30 Apr 2024
We just stayed overnight from international flight going to Sapporo the next day, but i had a comfortable night experience including the breakfast meal. The dining staff were so corteous and polite and very honest. Not knowing that our breakfast was included in our booking we paid for the breakfast and the other staff checked our room number and refunded to us the payment immediately. I am also amzed with the AI Jurassic theme in the reception but staff will assist if needed. Its an experience, japan really has the advanced technology. I recommend this hotel especially for the kids.
by A verified traveler
Posted 28 Apr 2024
A great place if you’re flying out to haneda airport. Literally 5 minute walk to the train station. Quiet and comfy area.
by A verified traveler
Posted 24 Apr 2024
The robot receptionists did not disappoint. The hotel was so affordable that I was concerned that it would be low quality, but the rooms were clean and quiet, the breakfast buffet was delicious, and everything was convenient. Otorii station was nearby with quick travel to Haneda airport, Yokohama, and downtown Tokyo.
by A verified traveler
Posted 21 Apr 2024
We like to stay in relatively cheaper hotels, this is by far the nicest of all our trips. Very comfortable and no issues. A little small but we made it work. Very helpful staffs, gave us anything we needed.
Comment from Hotel Management
21 Apr 2024 by Henn na Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing Henn na Hotel Tokyo Haneda. We are greatly honored that your stay with us was highly rated during your travels. We are also delighted to receive such warm words about our kind staff.We really hope to have the pleasure of welcoming you back again.Henn na Hotel Tokyo Haneda.
by A verified traveler from Maple
Posted 20 Apr 2024
It's very close to the airport, so a nice first night if u need some quick sleep straight from the airport. The area around is very quiet, safe, and cute. A few food options but not a lot. This is more of a first stop in your trip of more stops, probably wouldn't want to stay in this one for your whole trip, because it's veey far from Tokyo. Overall, very nice and cute spot.
Comment from Hotel Management
21 Apr 2024 by Henn na Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing Henn na Hotel Tokyo Haneda. We appreciate your positive feedback on the location. We sincerely hope to have the pleasure of welcoming you back again soon. Warm regards, Henn na Hotel Tokyo Haneda.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
21 Apr 2024 by 変なホテル東京 羽田, Hotel Management
この度は数ある宿泊施設より当ホテルをお選びいただきまして誠にありがとうございます。今後ともお客様のご期待に沿える様、お部屋の施設の充実やサービスの向上に努めてまいりますので、一層のお引き立ての程お願い申し上げます。 お客様の次回のご宿泊を、スタッフ一同心よりお待ちしております。 変なホテル東京 羽田
by A verified traveler
Posted 18 Apr 2024
Wonderful for our stay in Tokyo - Thank you!
Comment from Hotel Management
19 Apr 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing Henn na hotel Tokyo Haneda, and for taking the time to give us your detailed feedback about your recent experience. We are happy to know that all your needs are met during your stay. It would be great if we could have the opportunity to accommodate you better in the near future. We really hope that we will have the pleasure to welcoming you back again. Henn na hotel Tokyo Haneda
by A verified traveler
Posted 15 Apr 2024
proximity to the airport and shuttle service
Comment from Hotel Management
19 Apr 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing Henn na hotel Tokyo Haneda, and for taking the time to give us your detailed feedback about your recent experience. We are happy to know that all your needs are met during your stay. It would be great if we could have the opportunity to accommodate you better in the near future. We really hope that we will have the pleasure to welcoming you back again. Henn na hotel Tokyo Haneda
by A verified traveler
Posted 11 Apr 2024
Easy to find, staff at the desk were fun
Comment from Hotel Management
19 Apr 2024 by Henna Hotel Tokyo Haneda, Hotel Management
Thank you very much for choosing Henn na hotel Tokyo Haneda, and for taking the time to give us your detailed feedback about your recent experience. We are happy to know that all your needs are met during your stay. It would be great if we could have the opportunity to accommodate you better in the near future. We really hope that we will have the pleasure to welcoming you back again. Henn na hotel Tokyo Haneda
