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HOTEL MYSTAYS Ueno East

3.0 star property
Hotel with a restaurant, near Sensoji Temple

Choose dates to view prices

HOTEL MYSTAYS Ueno East, near Ueno Park and Zoo, offers a practical city retreat. Guests enjoy in-room WiFi, restaurant meals, and convenient vending machines. The walkable location and attentive staff consistently earn praise from visitors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is P3,575
P3,933 total
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non Smoking

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Queen, Non Smoking

Property amenity

Standard Queen, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Property amenity

Standard Twin Room, Non Smoking

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 28 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 28 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down comforters, desk, blackout drapes

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Shower/tub combination
Bidet
Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding
Bidet
Deep soaking bathtub
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015

What's nearby

  • Ueno Park - 7 min walk - 0.7 km
  • Ueno Zoo - 10 min walk - 0.9 km
  • Sensoji Temple - 18 min walk - 1.5 km
  • Tokyo Dome - 7 min drive - 4.0 km
  • Tokyo Skytree - 7 min drive - 4.4 km

Getting around

  • Inaricho Station - 3 min walk
  • Keisei-Ueno Station - 12 min walk
  • Narita Intl. Airport (NRT) - 65 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪日高屋 - ‬3 min walk
  • ‪おわん - ‬3 min walk
  • ‪American Diner ANDRA - ‬3 min walk

About this property

HOTEL MYSTAYS Ueno East

Hotel near Ueno Park
Close to Ueno Zoo and Sensoji Temple, HOTEL MYSTAYS Ueno East provides dry cleaning/laundry services, a restaurant, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Luggage storage, a 24-hour front desk, and multilingual staff
  • A front-desk safe, a vending machine, and smoke-free premises
  • Guest reviews speak well of the helpful staff, overall condition, and walkable location
Room features
All 150 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with satellite channels
  • Refrigerators, coffee/tea makers, and desks

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  • Air conditioning
  • Laundry
  • 24/7 front desk
8.6 out of 10, Excellent, 1,000 reviews
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P6,246 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (JPY 1,600 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children
  • A restaurant

Restaurants on site

  • 朝食レストラン

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1210 for children
  • Covered self parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

Frequently asked questions

Is HOTEL MYSTAYS Ueno East pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HOTEL MYSTAYS Ueno East?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Ueno East on Nov 30, 2025 start from P 3,575.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL MYSTAYS Ueno East?

Self parking is available for JPY 1600 per night. Limited spots are available.

What time is check-in at HOTEL MYSTAYS Ueno East?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at HOTEL MYSTAYS Ueno East?

Check-out is at 11 AM.

Where is HOTEL MYSTAYS Ueno East located?

Located in Taito, this hotel is within a 15-minute walk of Kitchen Town, Ueno Park, and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 2 mi (3 km). Inaricho Station is only a 3-minute walk and Shin-okachimachi Station is 8 minutes.

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HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 315 out of 1000 reviews
Rating 8 - Good. 444 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Faith

Liked: Amenities
Plenty of good shops and eateries nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but great location and friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value! Slightly cosy rooms, but manageable! Staff were fantastic
Stayed 5 nights in Aug 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice queen double bed. We were two with 3 luggages but still had some decent space. Depending which leg is going to be for you part of your trip I would recommend go for queen or king.
Stayed 3 nights in Oct 2025

10/10 Excellent

Naryalette

Liked: Cleanliness, staff & service, property conditions & facilities
Many convenient stores nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing! The service was great and the food was pretty good as well. For traveling, I’ll be sure to return here!
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Amenities
Lovely stay
Stayed 7 nights in Jan 2025

8/10 Good

Kai Wa

Liked: Cleanliness, staff & service

Good location

15 mins walk to JR Ueno station. Hotel is situated in a residential area. Quiet place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very small rooms as typical in Japan, but we enjoyed the stay! For the price it was great. I was worried about booking hotels in Japan but had a good experience with this one!
Stayed 4 nights in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, room comfort

Great location and quiet

Clean and comfortable if a bit dated. Very nice staff. Breakfast was okay.
Stayed 3 nights in Oct 2024

10/10 Excellent

ren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes away from train stations and close to convenience stores
Stayed 8 nights in Oct 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s important to me to have a 24/7 front desk especially in a foreign country.
Stayed 11 nights in Mar 2024

10/10 Excellent

WAI MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min. from Skyliner station. The surounding area is quiet and clean. 12 min. to shopping ,eating area and Sakara Park.
Stayed 6 nights in Mar 2023

6/10 Okay

CHWEE TEE

Liked: Cleanliness, staff & service
Only for its location and price. Room is small and entire hotel central aircon is down so better to stay during winter. They will provide portable aircon on request so it might cool down a bit.
Stayed 3 nights in Apr 2023

6/10 Okay

marni

Liked: Cleanliness, staff & service
Staff were very welcoming and got us checked in quickly. Downfall was there was no AC. It was 25 degrees Celsius both days we were there and it was hot! We had to sleep with the window open to try and sleep and it was loud first thing in the morning. Beds were very hard. Overall great location and average room.
Stayed 2 nights in Apr 2024

8/10 Good

Kin

Liked: Cleanliness, staff & service, property conditions & facilities
It is closed to the main Ueno metro station. It is also only couple minutes from the Ginza line. The hotel is on the quiet side of Ueno station. The other side has lot of restaurants and shops which are about 10 mins way. The hotel is fine except the wifi is horrible. I had stayed at the same chain in Yokohama which had no problem at all.
Stayed 7 nights in Oct 2023

6/10 Okay

Chau Ying

Liked: Staff & service
Disliked: Room comfort

Experienced inconvenience

I recently stayed at the hotel and experienced inconvenience due to the front door stairs. The lack of accessibility was disappointing. Improving accessibility would greatly enhance the guest experience.
Stayed 2 nights in Feb 2024

6/10 Okay

Shen-Hsiang

Liked: Staff & service
Disliked: Property conditions & facilities
The room and the property could be cleaner in detail; it would be much better. There was a day without providing pajamas, one day without changing toothbrush (no new toothpaste to use), one day without providing a clean towel and bad sheet. Housing keeping detail could be improved.
Stayed 9 nights in Aug 2023

6/10 Okay

Melody

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff at the front desk were very friendly and helpful. The room was not very clean. The toilet rim was very dirty as was the outside of the toilet. The shower curtain had mildew on the bottom of it. There was lots of trash underneath the bed. One of the cleaning people kept throwing away my loofah that I had hanging on my own hanger to dry. The hotel was close to the train station but I would not stay here again.
Stayed 8 nights in Apr 2023

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness
The hotel is well-located and the front desk reception were polite and helpful, however the bathroom smelt musty and the toilet was mouldy under the rim. The room was spacious but hotel is overall a bit tired. Wifi was awful and barely worked, we ended up purchasing our own internet. The air conditioner only had 3 temperature settings and was not very effective at cooling the room. Be careful with the lift doors as they tend to close prematurely and do not have sensors.
Stayed 6 nights in Apr 2023

10/10 Excellent

sugai

Liked: Cleanliness, amenities, property conditions & facilities
とても清潔で、スタッフの対応もとても良かったです
Stayed 1 night in Nov 2025

6/10 Okay

Kwok Fai

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
酒店地點ok，附近多間便利店，服務人員友善。唯獨是酒店房間很多設施殘舊及破損（窗簾破爛、冷氣入風位及洗手間多處用透明膠紙貼住、洗水盆磁漆剝落等），需要大規模翻新。
Stayed 4 nights in Oct 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The room was very tiny but you figure out how to step over and around your belongings as it’s just a place to crash at night. It felt very clean! We paid for breakfast buffet one morning and it was a very nice spread of both Japanese and American food. The area is close to multiple subway stations and shopping/food.
Stayed 3 nights in Oct 2025

8/10 Good

Takayuki

Disliked: Cleanliness, property conditions & facilities
上野駅から近すぎず、遠すぎず 環境が良いのと、リーズナブルさが良かったです ユニットバスに入ったときに 洗面台の裏の汚れが気になりました💦
Stayed 1 night in Oct 2025

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 3 nights in Oct 2025