Ratings based on 937 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Room was outdated and carpeted, bathroom was the smallest we've had since our stay. The carpet made the room feel dirty. No toiletries like body lotion. The walk from the train station was uphill which was difficult when you have luggage. We paid about 313 for a king bed room with a tokyo tower view. I will say the coffee nespresso maker was very good. We paid $187 for my mothers room which did not have a coffee maker. Would not stay again. All the other rooms / hotels we stayed at our our trip were better deals/ or cleaner or bigger.
by A verified traveler
Posted 20 May 2024
Beautiful and amazing views out of this world. Garden breathtaking. My only regret was not being able to stay longer
by A verified traveler
Posted 19 May 2024
Near major station, but walking from the station to the hotel is uphill, with luggage, it’s challenging. Hotel staff speaks mandarin
by A verified traveler
Posted 19 May 2024
It’s rather pricey place to stay but every penny you spend is worth the experience. I took a morning walk in the garden. I have stayed here before and I love everything about this place. 7 Eleven is located in the basement which is new to me and I love the ideas.
by A verified traveler
Posted 15 May 2024
Nice, clean and efficient. Close walk to major subway hub.
by A verified traveler
Posted 13 May 2024
Stay as a group of 2. Nice and spacious rooms. Easy walk to the station and access to Tokyo. Staff were great and helpful. Spoke English and check in and check out process were a breeze. Will be back again.
by A verified traveler
Posted 13 May 2024
Nice
by A verified traveler
Posted 12 May 2024
Amazing staff and a great place to stay in!
by A verified traveler from Scarsdale
Posted 12 May 2024
by A verified traveler
Posted 7 May 2024
Everything was amazing!
