Ratings based on 1,031 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Loved being here for the weekend. The staff and hotel are amazing and absolutely beautiful.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Very new appearance and clean.
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Everything was wonderful
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Very convient
5 out of 5
by A verified traveler from Shrewsbury

Posted 23 Apr 2024
We loved the location of this property.Eventhough it was further out of the main part of Tokyo it had very convenient access to the Monorail to Simbashi Station.Great views from the room with good sized Executive rooms...Really enjoyed the choice of snacks and quality of food in the Executive Lounge,and the service in the lounge given by Watanabe and his team was excellent.One thing that did let this hotel down was the breakfast choice in the Grill on the 30th floor..if you wanted fried eggs you could only have either a sausage or very fatty bacon without having to pay extra...in most hotels this would not be the case...no mushrooms,hash browns,grilled tomatoes were on offer and they really need to get a more powerful toaster or even for the size of the hotel 2 or 3 as people were queuing to toast their bread,rolls and croissants and using a toaster that took absolutely ages!!The dinner we had on the 30th floor Grill Restaurant however was delicious.The staff were very friendly in all areas.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Great stay in Odaiba! Convenient for train into city. Wish there were more dining options at night or early morning. Hotel bakery was never open when we walked by.
5 out of 5
by A verified traveler

Posted 19 Apr 2024
This hotel was in a quiet area and had lots of shopping. Also had quick access to the train and a bidet in the room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2024
5 out of 5
by A verified traveler from Pomona

Posted 18 Apr 2024
Amazing