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Ginza Grand Hotel

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Lobby lounge
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
Superior Twin Room, Smoking | In-room safe, iron/ironing board, free WiFi

Overview of Ginza Grand Hotel

Ginza Grand Hotel

3.5 star property

3.8/5 Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping
8-6-15 Ginza Chuo-ku, Tokyo, Tokyo-to, 104-0061

Explore the area

  • Popular LocationGinza Six5 min walk
  • Popular LocationHibiya Park7 min walk
  • Popular LocationTsukiji Outer Market13 min walk
  • AirportTokyo (HND-Haneda)14 min drive

Room options

About this area


Near a metro station, Ginza Grand Hotel is in Ginza, a neighborhood in Tokyo with good shopping. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Ginza Six and Tsukiji Outer Market. Don't miss out on a visit to Tokyo Disneyland®. Guests appreciate the hotel's convenience to public transportation: Shiodome Station is 4 minutes by foot and Uchisaiwaicho Station is 7 minutes.

What's nearby

  • Ginza Six - 5 min walk
  • Hibiya Park - 7 min walk
  • Tsukiji Outer Market - 13 min walk
  • Tokyo Imperial Palace - 6 min drive
  • Tokyo Tower - 9 min drive

Getting around

  • Shimbashi Station - 1 min walk
  • Shiodome Station - 4 min walk
  • Haneda Airport (HND) - 14 min drive

About this property

Ginza Grand Hotel

3.5-star hotel located in Ginza
A grocery/convenience store, shopping on site, and dry cleaning/laundry services are just a few of the amenities provided at Ginza Grand Hotel. Enjoy Japanese cuisine and more at the two onsite restaurants. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), luggage storage, and concierge services
  • An elevator, laundry services, and a front desk safe
  • A 24-hour front desk and multilingual staff
  • Guest reviews speak well of the helpful staff and proximity to public transit
Room features
All 257 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, heating, and daily housekeeping


English, Italian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: JPY 2268 per person
  • 2 restaurants

Restaurants on site


Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Refrigerator


  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Heating


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom


  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Refrigerator


  • Energy-saving features in guestrooms
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and under whose stay is included

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: JPY 2268 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

com's Ginza hotel
com's hotel Ginza
hotel com's Ginza
Ginza Grand Hotel
Ginza Grand
Coms Ginza Hotel
Ginza Grand Hotel Tokyo, Japan
Ginza Grand Hotel Hotel
Ginza Grand Hotel Tokyo
Ginza Grand Hotel Hotel Tokyo

Overall score and ratings



Rating 5 - Excellent. 270 out of 1001 reviews" "
" "5 - Excellent 27%
Rating 4 - Good. 431 out of 1001 reviews" "
" "4 - Good 43%
Rating 3 - Okay. 201 out of 1001 reviews" "
" "3 - Okay 20%
Rating 2 - Poor. 77 out of 1001 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 22 out of 1001 reviews" "
" "1 - Terrible 2%




Staff & service




Property conditions & facilities



2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning was leaking water, very old and out dated. Carpet was so dirty and gross
Stayed 1 night in Sep 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness
Clealiness poor
Stayed 2 nights in Dec 2021

5/5 Excellent

Stayed 2 nights in Sep 2021

5/5 Excellent

Business traveler
Liked: Room comfort
Stayed 14 nights in Jul 2021

3/5 Okay

tomoko, Hamamatsu, Japan
Liked: Staff & service
Disliked: Cleanliness
Expedia indicates laundry machine is available but it is incorrect. (please correct such important info.) Staff told me to send my clothes to laundry service but under wears are not acceptable. It is not convenience for long stay, though the location and room fee are good.
Stayed 4 nights in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

5/5 Excellent

Pei Chi
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Room was pretty big, bathroom was also spacious. Good pricing for the location.
Stayed 3 nights in Mar 2020

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is dirty and the toilet has hair
Stayed 2 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Stayed 1 night in Jan 2020