Ratings based on 149 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Feb 2024
The air conditioner wasn’t getting cool enough for me it only went down to 19°C but it wasn’t a big deal, I wasn’t waking up in sweats
Maybe just bring a small fan?
Comment from Hotel Management
17 Feb 2024 by FOCUS KURAMAE, Hotel Management
Dear Jesiah,Thank you for staying at FOCUS KURAMAE and leaving a review. We are sorry for the inconvenience. We will make sure to fix the AC issues. Please let us know anytime if there are other issues when you stay at our place next time. We will look forward to serving you again.Best regards,FOCUS KURAMAE
by A verified traveler
Posted 12 Nov 2023
Comment from Hotel Management
9 Dec 2023 by FOCUS KURAMAE, Hotel Management
Dear guest,Thank you for staying at FOCUS KURAMAE and leaving a good score review.We are glad to hear you enjoyed your stay here. We look forward to serving you again.Thank you.
by A verified traveler
Amazing Hostel In a Quiet Neighborhood
Posted 27 Oct 2023 on HotelsAmazing place. Everyone who works there is really nice. The beds are big and comfortable. Plenty of bathrooms. Very clean and quiet. I liked the location. It's in a more residential area but with easy train access to Shinduku and other parts of Tokyo. It's walking distance to Senso-ji, which was lovely to walk to for sunrise before the crowds get there. I highly recommend.
Comment from Hotel Management
31 Oct 2023 by FOCUS KURAMAE, Hotel Management
Thank you for your encouraging words! It is our greatest pleasure that you were satisfied with the service and staff. We are looking forward to seeing you again next time when you visit Japan.
by A verified traveler
Posted 22 Sep 2023
Fire alarm went off at 3:30am… also room and bed smelled moldy
Comment from Hotel Management
8 Oct 2023 by FOCUS KURAMAE, Hotel Management
We are very sorry for the discomfort caused by the fire alarm and your room in the middle of the night.We will improve your room and bed. Thank you for your honest opinion.
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
31 Oct 2023 by FOCUS KURAMAE, Hotel Management
Thank you for sharring your review with us. We are glad that you enjoyed your stay with us. We are looking forward to seeing you next time when you visit Japan.
by A verified traveler
Great n Thanks 🙏
Posted 5 Jan 2022 on HotelsGreat service and beautiful staff
Comment from Hotel Management
5 Jan 2022 by FOCUS KURAMAE, Hotel Management
Thank you so much for staying at Focus Kuramae.
We are glad to hear that you are happy about our staff.
We will strive to improve the convince of our hostel for guests.
Thank you for giving us your honor opininon on our hostel and we are looking foward to seeing you again soon.
by A verified traveler
ちょっと狭いけど清潔感あり
Posted 8 Oct 2021 on Hotelsダブルルームに宿泊。
施設全体的にコンパクトで清潔感感じられた。部屋のドアが風や僅かな空気の流れで音がして気になった。
また防音性が低く廊下や向かいのドミトリーの出入りの音が聞こえる。
また、ウェブページではcafe&barはcloseになってるみたいだったが実際には販売しているようだったので情報に乖離があるようだった。快適性にこだわらなければいいかも。
Comment from Hotel Management
10 Oct 2021 by FOCUS KURAMAE, Hotel Management
この度はFOCUS KURAMAEにご宿泊いただき、誠にありがとうございました。
清潔感についてお褒めのお言葉をいただき、大変嬉しい気持ちでいっぱいです。
しかしながら、防音性や掲載情報と実際の設備の乖離についてご不便をおかけしてしまい申し訳ございませんでした。
今後も、お客様により一層快適にご滞在いただけるよう、スタッフ一同施設改善に努めて参ります。
お忙しい中貴重なご意見を頂戴し、ありがとうございました。 また機会がございましたら、ご利用をお待ちしております。
FOUCS KURAMAE
by A verified traveler
Posted 18 Jun 2021
Comment from Hotel Management
30 Jun 2021 by FOCUS KURAMAE, Hotel Management
この度はFOCUS KURAMAEにご宿泊いただき、誠にありがとうございました。
今回のご滞在に満足いただけたようで、大変嬉しい気持ちでいっぱいです。
お客様のご意見を糧に、今後より一層居心地の良い施設となるよう、スタッフ一同励んで参ります。
お忙しい中、貴重なご意見をお寄せいただきありがとうございました。
また機会がございましたら、お越しいただける日を心待ちにしております。
by A verified traveler
Posted 2 Oct 2020 on Hotels
Comment from Hotel Management
15 Oct 2020 by フロントスタッフ, Hotel Management
この度はFOCUS KURAMAEをご利用いただきまして、誠にありがとうございます。
高評価いただきまして、大変嬉しいです。
またご利用いただけます様、スタッフ一同精進してまいります。
どうぞよろしくお願いいたします。
by A verified traveler
Posted 20 Mar 2020 on Hotels
Comment from Hotel Management
31 Mar 2020 by FOCUS KURAMAE, Hotel Management
レビューをいただき誠にありがとうございます。
快適にご滞在いただけたようで光栄です。
またのお越しをお待ちしております。
