Ratings based on 39 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Clean room, very convenient location, close to the transportation
Comment from Hotel Management
25 Apr 2024 by Haruka, Hotel Management
Thank you for your positive review,If you get a chance to come back to Tokyo, we look forward to seeing you again.dots. tokyo
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Fun hotel with two story rooms built similar to loft beds in the U.S. worked out great for our family. Staff speak great English and location is great to walk to multiple metro stations and Kappabashi
Comment from Hotel Management
11 Apr 2024 by Haruka, Hotel Management
Dear Angela,Thank you for staying at our hotel.We are so glad you enjoyed your stay.We will keep going to grow professionally as a staff.We are looking forward to seeing you again.Kind regards,Harukadots. tokyo
2 out of 5
by A verified traveler

Posted 1 Apr 2024
The room is not enough space for 3 persons and specifically for luggage packing
Comment from Hotel Management
11 Apr 2024 by Haruka, Hotel Management
Dear Li Cheung,I apologize for the late reply and any inconvenience caused by the smallness of the room.We will do our best to satisfy our customers in other aspects.Thank you for your review.Kind regards,Harukadots. tokyo
5 out of 5
by A verified traveler from Kelowna

Posted 29 Mar 2024
Modern, quiet, efficient room. We stayed in an 8th floor room with floor to ceiling windows looking directly at the Skytree. Beautiful! Although windows that open that high without screens and no balcony give me pause. The room packed a lot in a small space: kitchen with sink, microwave, hot plate; shower and bathtub with clothes washing machine; beds for four with a sliding partition door; living room with couch and coffee table. Beds were very comfortable although the pillows were hard and made of some kind of filling we couldn't identify. Couch would be small for an adult to sleep on. There are multiple level changes within the room (sunken entrance and living room) to navigate. We were four adults travelling very light and it was fine, but I would not recommend to groups travelling with big, bulky luggage. Staff were very friendly and spoke English well. We enjoyed staying in Taito City. The location is very walkable and quick to access the subway system (Hibaya and Ginza lines) but neighbourhood feels a little quieter and less overrun by tourists. Many restaurants and shopping within walking distance at Asakusa.
Comment from Hotel Management
11 Apr 2024 by haruka, Hotel Management
Dear Randall,Thank you for staying at our hotel and complimenting the view from your window.We are very glad that you wrote so many reviews.We will use your opinion as a reference to make our hotel even better.We look forward to seeing you again.Best regards,Harukadots. tokyo
4 out of 5
by A verified traveler

Posted 21 Mar 2024
The room is small for 4 people to stay. Otherwise, the overall stay was not bad.
Comment from Hotel Management
11 Apr 2024 by haruka, Hotel Management
Dear Karen,Thank you for staying at our hotel.We apologize for the delay in our response and any inconvenience caused by the small room.We will do our best to satisfy our customers in other aspects.Kind regards,Harukadots. tokyo
3 out of 5
by A verified traveler

Posted 14 Feb 2024
The property is located in a nice quiet neighbourhood and a 10-15min walk to subway and also Ueno and Asakusa. The property is clean and nice with loft style sitting area but it’s a lot small than what appears in photos. We had a triple room for 3 adults so 1 of us had to sleep on the sofa bed which left no place for others to sit down so we ended up using the small steps as our seats. The entrance/hallway is super narrow so only one person fits at a time. The photos also don’t show how little room there is (1/2 m) between the end of beds and the wall so everything was a squeeze. There’s a “wardrobe” next to the beds but it was hard to get to as we weren’t able to stand up to wheel in our suitcases. The bathroom felt the most spacious in the entire room. Overall we like the location and look of the room but the triple room was way too small for 3 people and the photos don’t reflect that.
5 out of 5
by A verified traveler

Posted 7 Jan 2024
With no idea where to stay in Tokyo, we loved our 7 days at dots.tokyo for its location, style, and value. It is compact, yet thoughtful in modern design with good use of space. The mezzanine bed gave us a small living area which many hotels don't offer. We elected to get two rooms for our family of four and that worked really well. The Taito area is quaint and has lots of character, so strolling the streets is lovely - there's many great restaurants and a Family Mart just down the road. Walking to shops or the train was easy, yet we felt a little out of the bustle which was nice. The reception had long open hours, and lovely friendly staff there to help if you needed. Things to note - Japanese tend to sleep on hard mattresses and pillows, so this took a bit of getting used to. Otherwise, no complaints.
4 out of 5
by A verified traveler

Posted 5 Dec 2023
The front desk staff were friendly and helpful. The room was clean and had everything we needed, though it was compact. I booked a family suite for a party of three adults, and this worked well for us.
Comment from Hotel Management
6 Dec 2023 by Hyon, Hotel Management
Thanks a bunch for the awesome review! We're stoked that you had a great time. Looking forward to hosting you again :)
4 out of 5
by A verified traveler

Posted 1 Nov 2023
Everything was great about this place! However if you’re not comfortable with very hard springed bed it’s not really for you? If you can get over that, this place is wonderful. The staff are the best, amazing!
Comment from Hotel Management
2 Nov 2023 by dots. tokyo, Hotel Management
Thank you very much for staying with us and your advice!We are glad that you enjoyed our hotel. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 13 Aug 2023
Lovely it was away from the hustle and bustle. It was incredibly close to my favourite ceramics street. Very attentive staff.
Comment from Hotel Management
14 Aug 2023 by dots. tokyo, Hotel Management
Thank you very much for staying with us.We are glad that you enjoyed at our hotel.We look forward to seeing you again.