Ratings based on 989 Verified Reviews

4.1 out of 5
77% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 12 Jun 2024
The staff were wonderful and very helpful. The room was spacious and had all of the basic supplies we needed for a comfortable stay. One issue was that the room we stayed in smelled mouldy and indeed there was mould showing on the wall where the wall paper was peeling back. However, this may be a room specific issue and not a building wide issue. The price was reasonable, so I would try this hotel again in the future.
5 out of 5
by A verified traveler

Posted 10 Jun 2024
We’re going to back again
3 out of 5
by A verified traveler

Posted 6 Jun 2024
Hotel is a two minute walk to Subway. Breakfast was at Bangkok Nights and it was good. The walls are real thin and we would awaken to a kid next door yelling. The check out time is early 10AM. The room was on a corner and had an unusual layout. Front staff was helpful, but there is a definite language barrier, even with Google translate.
4 out of 5
by A verified traveler

Posted 21 May 2024
Location was good for where we were interested in going. Hotel was clean and in good condition. Guest services understood English well when we checked in which was wonderful but they were not as helpful in checking out to get us a taxi.
4 out of 5
by A verified traveler

Posted 17 May 2024
Excellent staff. Tried very hard to accommodate our needs even when very full and fully booked. My husband is older and needed a room to accommodate his medical equipment. They were resourceful and helped find a room that worked for us.
4 out of 5
by A verified traveler

Posted 6 May 2024
Tiny rooms
1 out of 5
by A verified traveler

Posted 1 May 2024
Check out times were not addressed and we were charged extra for Checking out at 11am. Bad customer service
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Everything is good, but the sofa bed is noisy and only 1 washers and 1 dryers for the whole 9 floors hotel isn’t enough
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Overall excellent stay. Comfortable beds. Good area of town. Metro close by.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024