Ratings based on 823 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
This was a great place to stay as far as convenience goes. The train station is only 2 or 3 blocks away, and there are tons of shops and food options nearby.
The staff was very friendly, and you have the option to skip housekeeping if you want. We left this hotel as home base and left out suitcases behind so we could make day trios and speend the weekend elsewhere. They still left us extra towels on the door while we were gone, which was sweet and appreciated.
The room itself was small and cramped. 3 beds, a bathroom and shower, a short hallway with a wardrobe, and thats it. It would have been less cramped with 2 people.The air conditioning didn't work the best and started blowing hot air at one point. You can open the window, which helps. There were coin laundry machines next to the lobby. The machines wash AND dry your clothes, and have a soap dispenser built into them, so no need to find soap at the store! I'd never seen that before, so that was cool. They're small and save space, so that means you can't wash a full size load of clothes. But, to refresh a couple days worth of laundry is nice.
All in all, it was great for the price and the convenience!
Comment from Hotel Management
27 Apr 2024 by Chisun Hotel Kamata Karasawa, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We are an older hotel and our rooms are larger than those of other hotels in the area, but since your reservation was for one person in a 3-bed room, we are sorry that you did not feel the room was spacious enough.We would have appreciated it if you had booked a double bed room with the same price instead of a small double bed in a Superior Twin Room for one guest, so that you could enjoy a sense of freedom.We hope you will visit our hotel again when you come back to the neighborhood.Our staff looks forward to seeing you again.Translated with DeepL.com (free version)
by A verified traveler
Posted 18 Apr 2024
I am happy to staying the Hotel.
Staff are very nice and kind.also, I had desert breakfast the hotel that served.
Comment from Hotel Management
18 Apr 2024 by Chisan Hotel Kamata Karasawa, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We are relieved to hear that you had a relaxing stay with us.We hope you will visit us again when you come back to the neighbourhood.
by A verified traveler
Posted 6 Apr 2024
Love it felt very safe.
Comment from Hotel Management
6 Apr 2024 by Chisun Hotel Kamata Front desk, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We are glad to hear that you had a comfortable stay.We hope that you will use our hotel again when you are in the area.
by A verified traveler
Posted 28 Mar 2024
Great!! No complaints
Comment from Hotel Management
13 Apr 2024 by Chisun Hotel Kamata Front Desk, Hotel Management
Thank you for staying at Chisun Hotel Kamata.We appreciate your comments about the stay.From now on, we'll do harder to make guests' stay more comfortable.Thank you very much for your precious opinion.We look forward to seeing you again.
by A verified traveler
Posted 18 Mar 2024
by A verified traveler from Aurora
Posted 7 Feb 2024
Long train to main points of interest.
Comment from Hotel Management
7 Feb 2024 by Chisun Hotel Kamata Karasawa, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.Although Shinagawa Station is conveniently located only 3 stations away, did you find the Tokyo subway difficult to navigate and difficult to judge?We hope you will stay with us again next time you are in the area.If you do, please ask our staff and we will be happy to show you how to get there with fewer transfers.
by A verified traveler
Posted 24 Jan 2024
Property was very outdated, rooms needed better cleaning, A/C and refrigerator didn’t work, bed was tough. For the amount they charge I expected more. Surrounding area was great though, would recommend the area but not the hotel, luckily we were only there for 1 night.
Comment from Hotel Management
24 Jan 2024 by Chisun Hotel Kamata Front Desk, Hotel Management
Thank you for staying at Chisun Hotel Kamata.We do apologize for the inconvenience during your stay.From now on, we'll check the room more carefully and make efforts to improve conditions.Thank you very much for your precious opinion.
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
26 Dec 2023 by Chisun Hotel Kamata Karasawa, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We hope you had a good rest in our spacious room, which is located near downtown.We hope you will stay with us again when you come back to the area.All of our staff look forward to serving you again.
by A verified traveler
Posted 26 Nov 2023
Property was very nice and accommodating, in a nice area too where it is quiet.
Comment from Hotel Management
28 Nov 2023 by CHISUN HOTEL KAMATA Front desk, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We are glad to hear that you enjoyed your stay with us.We hope you will use our hotel again if you have the opportunity.
by A verified traveler
Posted 4 Nov 2023
good on near raile road station
Comment from Hotel Management
7 Nov 2023 by CHISUN HOTEL KAMATA Front desk, Hotel Management
Thank you very much for staying at Chisun Hotel Kamata.We are glad to hear that you were satisfied with our location.We hope you will use our hotel again if you have another opportunity.
