Ratings based on 73 Verified Reviews
3.2 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2019
The location was spectacular and staff were super nice! For those that are shy to bathe/shower in front of others - this may not be the place for you!
by A verified traveler
Nice tradition Onsen
Posted 1 Jan 2019 on HotelsThe location is good, this place look like originally is a Onsen then a hotel. U can see different ppl coming to use the Onsen daily. More traditional(a bit old but still ok) than modern. Things they provide is complete. Comfort to sleep too. Price that u pay in Tokyo hotel. I think this is a good choice. Only things the breakfast is below basic. If they can improve that. I think I will 👍
Recommended
for Everyoneby A verified traveler from canada
Nice!
Posted 29 Oct 2017
Pros: Facilities available and staff
Location: Excellent location
Great location- most important staff are helpful.
One staff helped me with my luggage down the stairs!
So nice!
by Charlene
Terrific capsule stay
Posted 25 Sep 2017 on HotelsMy son and I loved it there it was old world charm.
Recommended
for Everyoneby A verified traveler from New York
Nice inn for backpackers
Posted 30 Jul 2017It's hard to be in a Country where people mostly do nit speak your language but the staff there were very accommodating. They try to help you as much possible even with sign language😊 Its close to the train station, quiet, unique experienced. It makes me wanna have my own capsule business.
by Emily
You get what you pay for I guess.
Posted 9 Jul 2017 on HotelsMostly it was super dirty. The water tasted super suspect. The sheets and bedding were clean but the physical capsule was dirty, and the lights/TV/electricity inside my capsule didn't work. The bathrooms were dirty and the place was quite frankly falling apart a little bit. The location was convenient for where I was going (Sumo Hall down the road) and right near a JR train station, and tons of restaurants, so that's great. And the staff were nice. But yeah. I mean it's dirt cheap so I guess you get what you pay for. But it's not a very nice capsule hotel.
by A verified traveler
Overall ok...but a great cultural experience.
Posted 27 Jun 2017 on HotelsOur teenage daughter wanted to stay in a capsule hotel, so we decided to try it for a night. It's close to a metro station, but not a great area. The capsules themselves were older, but still ok. The sauna was nice (it's an extra ¥100 for ladies) but didn't have any instructions in English (probably good to look up the procedures before trying for the first time)...they had free toast and coffee/tea in the morning which was nice.
Recommended
for Studentsby A verified traveler
Posted 29 Dec 2016
Toothbrush, hand towel, bath towel, shampoo, body wash and Japanese Yukata are free to use.
by A verified traveler
Wonderful little hotel
Posted 28 Dec 2016 on HotelsVery cozy, very comfortable, enjoyed every minute of it.
Recommended
for Everyoneby A verified traveler from US
Great as always
Posted 17 Nov 2016I've stayed at this capsule hotel three times over the past 8 years or so. I really like everything about it. It is great to wake up at 1am jetlagged and be able to go to a warm bath or sauna. I always feel safe and comfortable sleeping here. The really only drawback is nothing they can do anything about which is that if you are a couple then you are on separate floors. Also, my wife says that it is somewhat annoying for her to access her bath area. Other than that, I would always recommend this hotel.
