Ratings based on 97 Verified Reviews

3.6 out of 5
57% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Oct 2019 on Hotels
it was exciting moment spend at BTB. All workers kind specialy females.
Comment from Hotel Management
24 Nov 2019 by Book Tea Bed Ginza, Hotel Management
Thank you very much for writing a review. We hope to see you again!
5 out of 5
by A verified traveler

Posted 18 Feb 2019 on Orbitz
Comment from Hotel Management
7 Apr 2019 by Book Tea Bed Ginza, Hotel Management
Thank you so much for staying with us and writing a review. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Basingstoke

Posted 14 Oct 2018
convenient location and comfy bed and pillows. Except for a couple of nights we couldn't sleep because of a disrespectful person towards the hostel's rules, I enjoyed my stay and I would recommend it to those who want to save some money and be in town centre too.
Comment from Hotel Management
19 Oct 2018 by BookTeaBed Ginza, Hotel Management
Thank you for staying with us and your precious feedback. We hope to see you again!
2 out of 5
by A verified traveler

No service. Not clean

Posted 2 Jul 2018 on Hotels
The hostel is very small. Some beds are facing toilet and shower room direcrly. The shower is not clean. No shampoo, shower gel, toothbrush, toothpaste nor towel is available.
Comment from Hotel Management
5 Jul 2018 by BookTeaBedGINZA, Hotel Management
We are very your experience at BTB was not what you expected. However, thank you for your honest feedback, we deeply appreciate each one as a way to constantly improve.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Good for short stay

Posted 3 Mar 2018 on Hotels
The staffs were really helpful and friendly. The capsule is comfortable too. It’s good for short stay.
Comment from Hotel Management
6 Jun 2018 by BTB Staff, Hotel Management
Thank you for your stay and reviewing us!
3 out of 5
Recommended
for Personal Event
by A verified traveler

Average stay

Posted 28 Feb 2018 on Hotels
The Hostel is conveniently located next to Shimbashi station and Ginza. Really clean place, the only down side is noise level at times so to have a good sleep, a earplug is definitely recommended.
Comment from Hotel Management
6 Mar 2018 by BTB Staff, Hotel Management
Thank you for reviewing us!
3 out of 5
by A verified traveler

OK experience... don't need to do it again

Posted 5 Jan 2018 on Hotels
The accommodations were as advertised-- basically a capsule hotel with book shelves. Nothing uncomfortable about them and the place was quiet. The nightly price advertised outside was about 1000 yen cheaper than what I paid through the Hotels.com website and there was a separate charge for towels and toiletries. Probably a better deal for Japanese speakers who make reservations through an alternate channel.
Comment from Hotel Management
14 Jan 2018 by BTB Staff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, QLD

Nice, cosy hotel - very safe

Posted 6 Nov 2017 on Wotif
I loved my stay here! One of the things I wanted to do in Japan was stay in a bookshop and this was awesome! The place was nice and warm and cosy. I thought it would feel small, staying in the little rooms but I loved it! Didn't feel small at all! Felt very secure here as the door was locked with a pin code and there was always someone at the desk. The staff were very friendly and welcoming and really made the place feel so warm and cosy. Would definitely recommend a stay here!
Comment from Hotel Management
12 Nov 2017 by Book Tea Bed, Hotel Management
Thank you for staying with us. We hope you enjoyed your trip in Japan. We look forward to seeing you again in the future. Best regards,
3 out of 5
by A verified traveler

生活音が気になる人にはオススメしません

Posted 20 Oct 2017
コンパクトスタイルBに宿泊しました。 ベッドが洗面所、トイレ、シャワールームの横にあります。 0時から5時半まではシャワー使用禁止ですが、スリッパの歩行音、歯磨きの音がずっと聞こえるのと、洗面所に髪の毛が結構落ちているので、神経質な人にはオススメしません。 新橋駅から近く、施設はキレイです。 バスタオル、シャンプー、リンス、ボディーソープ、歯磨きのセットが540円で借りられます。 私は潔癖症なところがあるので、もう泊まりませんが、寝るだけで生活音も気にならないという人にはオススメです。
Comment from Hotel Management
27 Oct 2017 by BookTeaBedGINZA, Hotel Management
ご利用ありがとうございました。お客様の貴重なご意見参考にさせていただきます。
2 out of 5
by A verified traveler

Most awkward hostel experience

Posted 18 Oct 2017 on Hotels
There is no privacy, people that works there are always 3m away of your room. They've been talking together all the time I was there, they put classical music so it's never quiet + HAIR DRYER IN THE MORNING big no no. The bathrooms are practically in the same room as the beds. From far the worst and most awkward hostel experience. For the prics, get something else.
Comment from Hotel Management
21 Oct 2017
Thank you very much for your precious feedback. BookTeaBed GINZA