Ratings based on 115 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Great place to stay in! Very close to street full of food and two big subway stations, yet tucked in so it’s nice and quiet. Comfortable apartment style living, kind manager, highly recommend!
by A verified traveler
Posted 29 Nov 2023
Jeffrey is so friendly and quick replying for my questions. The room is so cozy and tidy. I just have one thing negative point is no enough towels. I hope they provide medium size towels as well. Other things are very nice. Especially there is bath tub in the unit that is huge bonus point!!!! Overall, I was so satisfied to stay this condo.
Comment from Hotel Management
1 Dec 2023 by Jeffrey, Hotel Management
Thank you for staying with us.Please come again.
by A verified traveler
Posted 22 Apr 2023
Room is spacious and clean
Location is very good
Staff are very nice
Recommended
Comment from Hotel Management
24 Apr 2023 by Jeffrey, Hotel Management
Thank you for staying with us.Please come again next time.Thank you.
by A verified traveler
Posted 23 Nov 2022
<5 mins walking distance to Shin-Ōkubo Station in Yamanote Line, which is conventient.
The building is nicely maintained and stylish.
The surrounding of the building is a bit quiet but overall I felt safe. On the other hand, you can barely hear any sounds at night so you can enjoy yourselves inside the room. However, once you walk down to the main street, the crowd makes you feel like you are in the 'upside-down world'.
Not many amenities available, so please prepare by yourselves. Better to have basic things available there.
Comment from Hotel Management
25 Nov 2022 by Jeffrey, Hotel Management
Thank you for your stay!Please come back again!
by A verified traveler
The inside is nice but...(2 things to be aware of)
Posted 29 Apr 2021 on HotelsMy apologies for the long comment but I wrote below believing the customers should know this information:
First minus point was [No Elevator]. This information was not informed in advance and when I reached the property I had to have two men carry my luggage on stairs to 3rd floor.
That time, the hotel staff convinced me that he would always help with carrying when I need, but then when I really needed him when checking out, NO staff was available at the property and I was in huge trouble. (I had to call a taxi driver so that he could help me although it is not his job...Japanese taxi driver is the kindest.)
2nd point to mention is that, you cannot use taxi to come to this property. The street is TOO narrow and complicated to find a way to get in where most streets are ONE WAY. Normal / professional drivers wouldn't be able to handle, only the locals who have houses there know how to drive the neighbors - I had 3 professional drivers trying to reach the property spending so much time but at the end all were unsuccessful.
I hope this will be a help for the next customers.
Comment from Hotel Management
13 May 2021 by Jeffrey, Hotel Management
ご予約頂きありがとうございます。
またご利用ください。
by A verified traveler
Posted 29 Nov 2019
The amenities are not that sufficient. Only the toothbrush is supplied. No comb or razor. Receptionist is very good at English and polite. If the Property can help with mailing postcard, it will be much better.
Comment from Hotel Management
29 Nov 2019 by Jeffrey, Hotel Management
Hi,
Thank you for staying with us!
We will consider on adding more amenities for our guests.
Please come back next time!
Thank you.
by A verified traveler
Posted 26 Oct 2019 on Orbitz
Small room for 3 guest, hard to find, 10 minutes by foot to train station, close to Koreatown.
Comment from Hotel Management
26 Oct 2019 by bmj Shinjuku Okubo, Hotel Management
Thank you for your review. Hope to have great time today!!
by A verified traveler
Posted 12 Oct 2019
Awesome place and location. Comes with a laundry machine and a big tube
Comment from Hotel Management
13 Oct 2019 by Jeffrey, Hotel Management
Thank you very much for your stay.
Please come back next time.
by A verified traveler
Posted 7 Oct 2019
My family truely felt at home at BMJ Shinjuku! The apartment was spotlessly clean, comfortable and really well located. I highly recommend this property, the price is outstanding value also.
Comment from Hotel Management
7 Oct 2019 by MJ, Hotel Management
Thank you so much of your review.
Hope to see you again soon in Tokyo!!
by A verified traveler
Posted 27 Jun 2019
The place was nice and clean - nice comfy beds! The only thing that was missing were a couple bowls. Everything else was there. Great staff, great communication, great location!
Comment from Hotel Management
28 Jun 2019 by Jeffrey, Hotel Management
Thank you very much for your stay.
Please come again.
