Ratings based on 488 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
The beds were comfortable, the staff were lovely, and the bathrooms and showers were clean. It's in a relatively convenient area, and was well worth the price. Would stay there again!
Comment from Hotel Management
15 Apr 2024 by 支配人, Hotel Management
Thank you very much for choosing our best hotel out of many hotels in Tokyo. Although it is an old-fashioned hotel, all the staff strive to provide "hospitality" to our guests. Please choose the best hotel for your next trip to Japan.
by A verified traveler
Posted 26 Mar 2024
Staff is great. Very helpful. Clean. Room price is reasonable.
Comment from Hotel Management
27 Mar 2024 by 支配人, Hotel Management
Did you enjoy your trip to Japan? Thank you very much for staying at our hotel for over a week. Since it is a small hotel, I was worried that there would be some inconveniences, but I am relieved to see that you enjoyed your stay. If you have a chance, we look forward to your stay with us again.
by A verified traveler
Posted 23 Dec 2023
This is a lovely hotel staffed with kind and helpful employees. The only downside is that it’s in Korea Town so less Japanese food options close to the hotel, compared to Korean options.
Comment from Hotel Management
26 Dec 2023 by 支配人, Hotel Management
Thank you for staying at our best hotel. Next time, please ask our staff for a Japanese-style bento''. We prepare delicious take-out meals.
by A verified traveler
Posted 5 Dec 2023
We enjoy staying here because it’s very convenient to everything. Very close to shopping, restaurants, transportation and staff are very friendly.
Comment from Hotel Management
12 Dec 2023 by 支配人, Hotel Management
After the always smiling guests check out, the hotel staff gets lonely. We look forward to the day when we can see your happy smiles again.
by A verified traveler
Posted 15 Nov 2023
Comment from Hotel Management
12 Dec 2023 by 支配人, Hotel Management
Thank you very much for staying at Best Hotel. Even though it is such a small hotel, if you like it, all the staff members will be happy. Thank you.
by A verified traveler
Posted 14 Nov 2023
The hotel is near Shin-Okuba station, which is just a stop to the popular area Shinjuku. You can find K-pop stuff and Korean restaurants around. The room is simple but clean, with toilet and bathroom separately.
by A verified traveler
Posted 8 Sep 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by 支配人, Hotel Management
Thank you for staying at Best Hotel. How was your trip to Japan? It was very hot and I'm afraid you didn't have enough fun. Please come to Best Hotel next time.
by A verified traveler
Posted 6 Jun 2023
by A verified traveler
Posted 29 May 2023 on Hotels
Comment from Hotel Management
30 May 2023 by 支配人, Hotel Management
Thank you for staying for a week.All of you were always smiling and quiet, which was the best customer for our staff.If you have a chance, please choose the best hotel again.Thank you.
by A verified traveler
Posted 17 May 2023 on Hotels
Comment from Hotel Management
18 May 2023 by フロント, Hotel Management
Thank you for staying with us this time. How was your trip to Japan? Please stop by "Best Hotel" on your next trip to Japan. May you always have a good day.
