Ratings based on 966 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 May 2024
Such a wonderful stay! The property was very clean and smells good. I was happy to find that my pod provided a phone charger. The complimentary rice and curry for breakfast was delicious. Staff was very kind and allowed me to keep my luggage with them while I explored more of Shinjuku even after I already checked out. Would recommend this spot for solo travelers!
5 out of 5
by A verified traveler from Jamaica Plain

Posted 30 Apr 2024
I was visiting Tokyo for the first time and was planning to stay at this hotel for three days, but my stay was so incredible that I extended it for three more. This place has everything you could need. Breakfast, WiFi, every toiletry imaginable, free alcohol after 5pm and clean and comfortable rooms. Here are some things that you must know. The showers are not private. Once you get over the initial shock of showering with 20 other naked people, it’s actually really nice. There’s every Toiletry that you can need here. They supply razors, washcloths, shampoos and conditioners, body washes, combs, razors, Qtips, blow dryers, floss, mouthwash, A ton of hairstyling products. The food supplied is simple but nice to have in the morning before you go out. All sorts of free beverages are provided. They have fountain sodas, coffee, tea, and a free alcohol bar after 5 PM. There are massage chairs in the lounge as well for free free use. The location was perfect. Only a two minute walk from Shinjuku station from the south east exit. I met a lot of travelers here from all over the world who are visiting and we would get together and go out for dinner and to explore the nightlife in the area. I highly recommend this hotel for men traveling alone to Tokyo. The location is easy to get to from Narita airport and transportation to a lot of other sites in Tokyo are easily accessible from this location. As a train line is only two minutes away.
4 out of 5
by A verified traveler

Posted 24 Apr 2024
Amazing location, in the middle of bustling Shinjuku.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Really surprising perks at property, including free booze!. Only negative thing was the capsule curtain let in alot of light so bring a dark bed sheet to cover it. Great place, geat location
5 out of 5
by A verified traveler

Posted 15 Apr 2024
The perfect spot for a Solo traveler or even a boys group. Very clean with amazing amenities for a ridiculously reasonable price. I'll be staying her for most of my future trips.
5 out of 5
by A verified traveler

Posted 27 Mar 2024
First time staying in a capsule hotel. Would absolutely recommend Anshin Oayado Shinjuku. This place is spotless. Employees are non stop cleaning. Bathrooms were spotless. Their complimentary happy hour was very much like. Thank you for the glasses of wine! Bathrooms are also stocked with plenty of necessities if you happen to forget something. I had a capsule on the 6th floor. Very quiet. Only a few noises but nothing disturbing. Would stay again if traveling solo.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
For how cheap the stay is, Anshin Oyado truely goes out of their way to provide everything possible you would need during your time there and then some. Very clean facilities, very helpful and respectful staff, and the absolute most ideal location for a stay in Shinjuku. I can't praise them enough.
5 out of 5
by A verified traveler

Posted 16 Mar 2024
Wonderful Capsule! We get way more than we pay!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024
2 out of 5
by A verified traveler

Posted 23 Jan 2024
Everything the did to provide was great, but very noisy at night and morning having 20 people in one room, everyone coming at different times and hearing constant alarms in the morning.
Comment from Hotel Management
25 Jan 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear AndersThank you for choosing Ansin-Oyado Premium Shinjukuekimae for your precious trip to Japan.We are sorry that your stay with us was not to your satisfaction.We also apologize for any inconvenience caused by the alarm.Please let our staff know if you have any concerns about noise during your stay. We will take immediate action.We also have earplugs available in the capsule.Although we still have many shortcomings, all of our employees will strive to improve our services, and we hope that you will visit us again when you come to Japan.*Google translation is used.