Ratings based on 254 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 28 Mar 2024
Excellent stay.
by A verified traveler
Posted 3 Jan 2024
Good hotel but takes a little time to get to Ginza
Comment from Hotel Management
9 Jan 2024 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for staying at Anshinoyado Shinbashi Shiodome and for your perfect rating feedback.We are happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.If you have any chance to come to Japan, please stop by Anshinoyado Shinbashi Shiodome.We are looking forward to seeing you again.Warm regards,Anshinoyado Shinbashi ShiodomeCreated using Google Translate from Japanese.
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
9 Jan 2024 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
Thank you very much for choosing Anshin Oyado.Our staff are very happy that we have met your expectations and received a high rating. We are glad that you were satisfied with your stay, and we will continue to work to make our hotel a memorable experience for our guests.We look forward to seeing you again soon.Created using Google Translate from Japanese.
by A verified traveler
Posted 18 Dec 2023
I would recommend this capsule hotel for short stays, it has all amenities you will need. Storage can be an issues as they give small lockers, but they provide locks for additional bags as needed. Capsules were adequate size, but can be hot at times, and definitely not sound proof. The lack of privacy can be an issue for making phone calls. This was my first stay at this style of hotel and I enjoyed the experience, friendly and helpful staff.
Comment from Hotel Management
21 Dec 2023 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
Dear Charles,Thank you very much for visiting Anshin Oyado Shinbashi Shiodome.We have prepared a wide variety of amenities such as shampoo, body soap, and indoor clothes, as well as light meals and alcoholic beverages for our guests to feel free to use our hotel without any necessities. We are very happy to hear that you are satisfied with our amenities.We welcome you as if you were our own family, friends, and loved ones. We look forward to welcoming you back anytime. *Translated from Japanese by Google
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
29 Nov 2023 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
Dear ZacharyWe are very honored to receive the highest rating.All of our employees are very happy to receive your compliments.We will continue to do our best to make your stay as comfortable as possible.We have a variety of other plans available, so please come and relax and relieve the stress of daily life.Created using Google Translate from Japanese.
by A verified traveler
Posted 19 Nov 2023
It is fine for one night rest, just staff speak limited English.
Comment from Hotel Management
20 Nov 2023 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
Dear Yu Ping,Thank you very much for staying at Anshin Oyado Shimbashi Shiodome.We are very sorry that we could not meet your expectations regarding the English conversation.We will take your comments seriously and review our services to ensure that all of our guests are satisfied.Although there are still many things we have not done well, we will continue to make daily efforts to make your stay with us more comfortable.We sincerely look forward to welcoming you back again.Google Translate is used.
by A verified traveler
Posted 13 Nov 2023
Comment from Hotel Management
6 Dec 2023 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
親愛なるお客様 William 様この度は安心お宿新橋汐留店をご利用いただき、誠にありがとうございます。最高評価をいただけたことに従業員一同、嬉しい気持ちでいっぱいです。今後もお客様の思い出に残るお宿となれるよう、努力を続けてまいります。またのお帰りを心よりお待ちしております。
by A verified traveler
Posted 7 Nov 2023
This is a great deal for those who are traveling solo. Free basic meals, a spa, it’s great.
Comment from Hotel Management
8 Nov 2023 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
Dear David,Thank you for staying at Anshinoyado shiodome and for your perfect rating feedback.We are happy to hear that you enjoyed your stay with us.We will continue our effort to provide the best service to all our guests.If you have any chance to come to Japan, please stop by Anshinoyado shiodome.We are looking forward to seeing you again.Warm regards,Anshinoyado shiodome.
by A verified traveler
Posted 16 Oct 2023
A great experience for a short stay.
Comment from Hotel Management
17 Oct 2023 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
Dear Andrew,Thank you very much for staying at Anshin Oyado Shinbashi Shiodome store.The facility is all-inclusive (all free of charge). In addition, we offer a number of free services such as rice, breakfast curry, alcohol, and late night snacks so that our customers can feel that they are getting more value than the price.We look forward to welcoming you back again, Andrew.I'm replying with Google Translate.
by A verified traveler
Posted 11 Sep 2023
It's overall a good option. They have free food and drinks in the upstairs lounge, and free booze every night. Typical for Japan, the place is immaculately clean and the service from the front desk is great. The location is good, about 10 minute walk to the yamanote line. Shinbashi is close and has lots of bars and restaurants.
From the perspective of a foreigner:
--Only some of the front desk agents spoke English, but they are all extremely patient. I was always able to communicate with the help of a translator app, so be prepared to be patient on your end too.
--The shower situation was different than what I am used to. There are no private shower stalls, but instead it is Japanese bath house style, where you sit on a plastic stool with pretty minimal privacy. If you are not comfortable with this, I recommend staying elsewhere.
--The clientelle is primarily Japanese businessmen. If you are a foreigner looking for a social experience, this is not it. It is VERY quiet (which may or may not be a good thing) including in the lounge. The general vibe is noone talks to each other and noone will talk to you either. I ran into only a couple other foreigners who I talked with for a bit but that was it.
--Keep in mind this is basically a hostel, so bring earplugs and a face mask.
Comment from Hotel Management
12 Sep 2023 by 豪華カプセルホテル 安心お宿プレミア 新橋汐留店 くちこみ担当, Hotel Management
Dear Mark,Thank you very much for staying at Anshin Oyado Shinbashi Shiodome store.Thank you very much for your valuable opinions. At our hotel, we provide a variety of free services so that all our customers can feel that they are getting more value than the price. In addition to maintaining the environment inside the capsule, we also have curry, light meals, and a wide variety of drinks that can be enjoyed free of charge, as well as a wide variety of amenities. .We will continue to work hard to make our customers' "nice to have" ideas a reality.We will take your feedback seriously and will review our services to ensure the satisfaction of all our customers.We will continue to work hard to ensure that you have a fulfilling time with us.We look forward to welcoming you back again, Mark.I'm replying with Google Translate.
