Ratings based on 250 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from London

Posted 28 Apr 2024
We stayed at this hotel for the last 4 nights in Tokyo, and I got to say that for the price we payed I was expecting way more that this. Our double room we was extremely tiny. There was no room for luggages or either a wardrobe were to store your clothes. What a disappointment! One of the towels they’ve changed was still dirty with a big yellow stain, for which I was a bit shocked and repelled. The cleaning service was only available after 3 consecutive staying days and not everyday (as all hotels should provide). The only good thing was the area, as the hotel is located just across the road of Roppongi station. Will definitely not recommend.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2024
5 out of 5
by A verified traveler

Posted 7 Apr 2024
The staff at the hotel were amazing! They were really friendly and went out of their way to help me, especially the manager. Despite the language barrier, they made sure I had a great experience. Thank you so much!
5 out of 5
by A verified traveler

Posted 6 Apr 2024
The rooms are small, but comfortable and perfect for single travellers. You get new towels every day and the room gets cleaned every 3 days. No complaints at all about the hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Mar 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jan 2024
5 out of 5
by A verified traveler

Posted 12 Nov 2023
Great room, close to lots of dining places, transport was close. Loved the free ice cream.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2023 on Hotels