Ratings based on 904 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from los angeles

Posted 2 May 2024
a beautiful neighborhood in tokyo
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024
5 out of 5
by A verified traveler

Posted 16 Apr 2024
There’s a public hot spa which is very good. Also near to Lawson and Otsuka station, so it’s convenient.
Comment from Hotel Management
17 Apr 2024 by Front desk Hotta, Hotel Management
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. As our customers have said, our hotel is conveniently located 3 minutes walk from JR Otsuka Station and there are many restaurants around the station. In addition, our large public bath is used by many guests and is one of the attractions of our hotel. We are looking forward to the day when we can meet again.
5 out of 5
by A verified traveler from San Jose

Posted 16 Apr 2024
Convenient and totally functional.
Comment from Hotel Management
17 Apr 2024 by Front desk Hotta, Hotel Management
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very honored to receive your compliments.We will continue to do our best to make many customers happy. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Clean and very accommodating staff.
Comment from Hotel Management
13 Apr 2024 by Receptionist Neyama, Hotel Management
Thank you for staying at APA Hotel Yamanote Otsuka Eki Tower.We are so happy to here that you satisfied with stay.We are waiting for your next coming!!
5 out of 5
by A verified traveler

Posted 4 Apr 2024
Many nice features of the area and hotel. In particular, I was very impressed with the integration of the network and tv with hotel info like housekeeping, check-out and other services. Dedicated wifi per room is both more secure and allows easy private smartphone casting... Well done!!
Comment from Hotel Management
13 Apr 2024 by Receptionist Neyama, Hotel Management
Thank you for staying at APA Hotel Yamanote Otsuka Eki Tower.We are so happy to here that you satisfied with stay.We are waiting for your next coming!!
4 out of 5
by A verified traveler

Posted 29 Mar 2024
Self servic check in, great spa and clean rooms albeit quite small
Comment from Hotel Management
2 Apr 2024 by フロント 滝本, Hotel Management
Thank you for staying at our hotel. We are glad to hear that you enjoyed your stay with us. I look forward to seeing you again if you have another chance.
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Comment from Hotel Management
2 Apr 2024 by フロント 滝本, Hotel Management
Thank you for staying at our hotel. I look forward to seeing you again if you have another chance.
5 out of 5
by A verified traveler

Posted 16 Mar 2024
No complaints
Comment from Hotel Management
18 Mar 2024 by Receptionist Neyama, Hotel Management
Thank you for your staying at APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!
5 out of 5
by A verified traveler

Posted 11 Mar 2024
We had a fantastic stay. Very clean in a safe neighbourhood. Close to transit for us to travel throughout Tokyo and great that we were able to get to the hotel easy from the airport
Comment from Hotel Management
18 Mar 2024 by Receptionist Neyama, Hotel Management
Thank you for your staying at APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!