Ratings based on 966 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by フロント 長谷目, Hotel Management
この度はアパホテル〈六本木駅前〉にご宿泊いただきありがとうございました。今回のご宿泊でお客様にご満足いただけていればとても嬉しく思います。これからもご来館されるお客様が安心して快適にお過ごしいただけるよう精進して参りますのでお近くにお越しの際は是非当館をご利用くださいませ。お忙しい中ご投稿いただきありがとうございます。次回もお客様のご来館心よりお待ちしております。
by A verified traveler
Posted 5 Apr 2024
A perfect location in the middle of everything and right next to Roppongi subway access.
PERFECT!
Comment from Hotel Management
5 Apr 2024 by Receptionist Mitani, Hotel Management
Thank you for staying at APA Hotel Roppongi Ekimae. You are right, our hotel is very conveniently located in the heart of the Roppongi area. It offers easy access to all parts of Tokyo. We will do our best to make our hotel even better in the future. We look forward to seeing you again.
by A verified traveler from Yakima
Posted 23 Mar 2024
Rooms are as small as everyone shared but as a solo traveler, I think it was just perfect for me! Honestly was just there to shower / sleep! Other than that, close to everything! Subway just across, plenty of dining around, shopping, affordable, etc…
Comment from Hotel Management
23 Mar 2024 by Clerk Nakajima, Hotel Management
Thank you for staying at APA Hotel Roppongi Ekimae.We are glad that you were satisfied with your stay at our hotel.As you mentioned, our hotel is close to Roppongi Station and the nearby downtown area, so it is often used not only for business but also for sightseeing.We will do our best to make your stay as comfortable as possible, so please come and stay at our hotel when you are in the area.We look forward to seeing you again.
by A verified traveler
Posted 23 Feb 2024
Bathroom was not designed well. Difficult to use toilet with where it was positioned. Could not position the shower head in any way that would not soak the floor and bath mat when showering while standing in the tub.
Comment from Hotel Management
23 Feb 2024 by フロント 福峯, Hotel Management
Thank you for staying at APA Hotel Roppongi Ekimae. We are very happy that you were satisfied with your stay at APA Hotel Roppongi Ekimae. We will continue to make every effort to ensure that all of our guests have a safe and comfortable stay, so please feel free to use our hotel when you come to the area. Thank you for taking time out of your busy schedule to write us. We look forward to welcoming you again next time you visit our hotel.
by A verified traveler
Posted 19 Feb 2024
The room is clean and modern but way too small. DO NOT stay in these rooms with 2 people even though the website says its for 2 people. The room is ridiculously uncomfortable for 2 people. It's bearable for 1 traveler for 1 or 2 nights but no more. No place to unpack your suitcase. Smallest sink ever. You have to sit at an angle to fit on the toilet, etc. Also, the pic of the headboard made me think that there were USB ports on the headboard. Those are not USB ports so ensure you bring a USB plug adaptor with you.
Comment from Hotel Management
19 Feb 2024 by フロント 福峯, Hotel Management
Thank you for staying at APA Hotel Roppongi Ekimae. Thank you very much for taking time out of your busy schedule to write us. We look forward to welcoming you again next time you visit our hotel.
by A verified traveler from Playa Del Rey
Posted 13 Feb 2024
I attempted the "pay at property" option on Expedia, but will never do it again. The APA hotel overcharged me for $30 USD at the front desk. Also, they will charge you 1000 yen per hour over the checkout time of 10am.
Comment from Hotel Management
14 Feb 2024 by Front Haseme, Hotel Management
Thank you very much for staying at APA Hotel Roppongi Ekimae.Regarding the issue of being overcharged, We apologize for any inconvenience caused to you when making your payment. but, the customer paid the same amount to the front desk as when they made the reservation, so there is no evidence of overcharging.We appreciate your understanding and cooperation regarding check-out times and extension fees.We look forward to using your service again if you have the opportunity.
by A verified traveler
Posted 9 Feb 2024
Every thing is great...but the room as u see in the picture is bigger than the actual...it is japan thats the reason it is little smaller than other country's..but the safe place and walkable area and a lot things to see around....
Comment from Hotel Management
10 Feb 2024 by Receptionist Mitani, Hotel Management
Thank you for staying at APA Hotel Roppongi Ekimae. Our rooms are compact, so you may feel a little cramped. However, our hotel is located in the center of the Roppongi area, and the views from the rooms are excellent. We will continue to make every effort to meet the expectations of our guests. We look forward to seeing you again.
by A verified traveler
Posted 1 Feb 2024
great location, close to a train station, and lots of dining areas around the hotel, walking distance to tokyo tower, roponggi hills and azabudai hills, the room is small but sufficient and clean, will definitely choose to book again next time
Comment from Hotel Management
2 Feb 2024 by フロント 福峯, Hotel Management
Thank you for staying at APA Hotel Roppongi Ekimae. It is a great honor for us to receive your high evaluation. As you mentioned, our hotel is located within a minute's walk from Roppongi Station, which is a very convenient location. We will do our best to meet your expectations not only in terms of location but also in terms of service. We look forward to welcoming you again.
by A verified traveler
Posted 6 Jan 2024
Comment from Hotel Management
9 Jan 2024 by フロント 福峯, Hotel Management
この度は、アパホテル〈六本木駅前〉にご宿泊頂き誠にありがとうございます。当館に対し高い評価をいただくことが出来、大変嬉しく存じます。今後もお客様にご満足いただけるよう、より良いホテルづくりに取り組んで参ります。貴重なお時間を割いてのご投稿ありがとうございました。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Good value but cramped
Posted 25 Dec 2023 on HotelsDecent and good value for the money given the location. But super cramped and no control over temp. I found bed comfy.
Comment from Hotel Management
25 Dec 2023 by フロント 福峯, Hotel Management
Thank you very much for staying at APA Hotel Roppongi Ekimae. Were you able to meet your customers' expectations? We will continue to work hard to create a hotel where our customers can stay comfortably. We look forward to seeing you again.
