Ratings based on 680 Verified Reviews

3.8 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2020 on Hotels
3 out of 5
by A verified traveler

Posted 27 Feb 2020 on Hotels
Some of this website hotel pictures are deceitful. Lovely room but no window that gives on the outside, makes it a little dark. Great staff help though.
Comment from Hotel Management
28 Feb 2020 by Sonu Kumar, Hotel Management
Dear kenji Thank you for your review. Our high floor room are bright. and on only guest request we open the window so that guest can have beautiful view from the room.
3 out of 5
by A verified traveler from Malaysia

Posted 20 Feb 2020
building is old and room is small, looks like renovated from old building. however, it is located near train station which is convenient for short stay.
Comment from Hotel Management
24 Feb 2020 by Sonu Kumar, Hotel Management
Dear Maggie Yes we have renovated to APA simple style hotel from a different group of hotel. As per our location it is not only easy access the station but it is also easy to reach Ueno zoo, National Museum, Asakusa, Skytree, Tokyo station, Tokyo Dome, emperor palace and many other important places in Tokyo. Thank you
4 out of 5
by A verified traveler

Posted 19 Jan 2020
Great Ueno location, close to station. Room is small, however this is true for all Tokyo hotels. Clean and comfy room and good location. Arrived at 2pm and had to wait until 3pm to check in and wasn’t able to check in any earlier.
Comment from Hotel Management
21 Jan 2020 by Sonu Kumar, Hotel Management
Dear Sir / Madam Thank you for your review and the comment is appreciated. As per APA hotel rule check in starts from 15:00 Pm. If vacant room available then early check-in is possible with an additional cost of 1000 Yen per Hrs. Thank you
5 out of 5
by A verified traveler

Posted 16 Jan 2020
Customer service is very good and the hotel is very clean and close to metro station.
Comment from Hotel Management
21 Jan 2020 by Sonu Kumar, Hotel Management
Dear Sir / Madam Thank you for your review and comment. Please visit us again someday. Best regards
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2020
4 out of 5
by A verified traveler from Bangkok

Posted 15 Jan 2020
It’s really convenient location and quite easy to do shopping and excess to the airport
Comment from Hotel Management
21 Jan 2020 by Sonu Kumar, Hotel Management
Dear Sir / Madam Thank you for your review. The Keisei Ueno station from where Narita Skyliner express operates is only 5 minutes from our hotel. very convenient . Other important places like Ueno Zoo, National Museum, Tokyo station, Asakusa, Sky tree, and many other are within 5-20minute distance.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2020 on Hotels
5 out of 5
by A verified traveler from Hong Kong

Posted 2 Dec 2019
The hotel is close to train station and also not a long walk from Ueno JR station
Comment from Hotel Management
4 Dec 2019 by Sonu Kumar, Hotel Management
Dear Sir/ Madam Thank you for your comment and review. yes as you have mentioned our location is just a few minute walking distance from Ueno & Okachimachi station. We also cover Ueno Zoo, National Museum, Emperor Palace. Tokyo Staton, Asakausa Temple, Sky Tree, Tokyo Dome. and many other major places. Once again we thank you for staying with us. Best Regards
4 out of 5
by A verified traveler

Posted 2 Dec 2019 on Hotels
Hotel was excellent place near landmark location and easy to transport.
Comment from Hotel Management
4 Dec 2019 by Sonu Kumar, Hotel Management
Dear Sir/ Madam Thank you for your comment and review. yes as you have mentioned our location in just a few minute walking distance from Ueno & Okachimachi station. We also cover Ueno Zoo, National Museum, Emperor Palace. Tokyo Staton, Asakausa Temple, Sky Tree, Tokyo Dome. and many other major places. Once again we thank you staying with us. Best Regards