Ratings based on 982 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Staff is not friendly. Dirty
Comment from Hotel Management
27 Apr 2024 by Receptionist Hagiwara, Hotel Management
Thank you for staying at APA Hotel Kanda Jimbocho Ekihigashi.We are sorry to hear that we were not able to meet your expectations during your stay this time.Thank you for your valuable feedback.
by A verified traveler
Posted 27 Apr 2024
Staff is not friendly. Dirty.
Comment from Hotel Management
27 Apr 2024 by Receptionist Hagiwara, Hotel Management
Thank you for staying at APA Hotel Kanda Jimbocho Ekihigashi.We are sorry to hear that we were not able to meet your expectations during your stay this time.Thank you for your valuable feedback.
by A verified traveler
Posted 27 Apr 2024
Staff is not friendly. The air in the room and hall way is not fresh
Comment from Hotel Management
27 Apr 2024 by Receptionist Hagiwara, Hotel Management
Thank you for staying at APA Hotel Kanda Jimbocho Ekihigashi.We are sorry to hear that we were not able to meet your expectations during your stay this time.Thank you for your valuable feedback.
by A verified traveler
Posted 23 Apr 2024
Friendly staff and budget friendly!
Comment from Hotel Management
23 Apr 2024 by Receptionist Yoshida, Hotel Management
Thank you for using APA Hotel 〈Kanda Jimbocho-Eki Higashi〉.We are very happy to hear that you were satisfied with your stay. Please use our hotel again when you come to the area.We look forward to seeing you again.
by A verified traveler
Posted 18 Apr 2024
Good location, not far from the metro line, lots of dinning options. Loved how the housekeeper hung a bag with fresh towels on our door( we didn't ask for the maid service). The staff was very nice and helpful. The room was very small, difficult to get around with 2 people.
Comment from Hotel Management
18 Apr 2024 by Receptionist Hagiwara, Hotel Management
Thank you for staying at APAHOTEL〈KANDA JIMBOCHO-EKIHIGASHI〉. We are glad to hear that you were satisfied with your stay. In addition, we appreciate some compliments. Guest rooms at APA HOTEL are compact yet highly functional. We will continue our effort to provide the best service for our guests. Thank you for taking your time to post the review.
by A verified traveler
Posted 8 Apr 2024
The room I booked was a single room, size was satisfactory, excellent mattress comfort. The cleanliness could have been better on arrival but it improved during my stay. Staff were lovely. I found the location just perfect for my stay. Not extremely busy, easy to get around Tokyo.
Comment from Hotel Management
8 Apr 2024 by Receptionist Ito, Hotel Management
Thank you for staying at APAHOTEL〈KANDA JIMBOCHO-EKIHIGASHI〉. We are very happy to hear that you were satisfied with your stay. In addition, thank you for your so many compliments. If you have an opportunity to come nearby, please use our hotel. We look forward to seeing you again.
by A verified traveler
Posted 25 Mar 2024
Very good !
Comment from Hotel Management
25 Mar 2024 by フロント 萩原, Hotel Management
Thank you for staying at APAHOTEL〈KANDA JIMBOCHO-EKIHIGASHI〉.We are very happy to hear that you were satisfied with your stay.If you have a chance to come to the area, please use our hotel again.Thank you very much for your valuable review.
by A verified traveler
Posted 8 Mar 2024
It’s a pretty convenient location.
Comment from Hotel Management
8 Mar 2024 by Receptionist Nakagawa, Hotel Management
Thank you for staying at APAHOTEL〈KANDA JIMBOCHO-EKIHIGASHI〉.We would also like to thank you again for choosing our hotel from amongst many others. We are delighted that you were satisfied with your stay. We will continue to improve our services to ensure your satisfaction in the future. We look forward to welcoming you back to our hotel when you come to the neighbourhood again. We look forward to welcoming you again.
by A verified traveler
Posted 26 Feb 2024
No complaints over than the size of the room. Expected with location but it was a little uncomfortable for two.
Comment from Hotel Management
26 Feb 2024 by Front Desk Matsushita, Hotel Management
Thank you for staying at APA Hotel Kanda Jimbocho Station East.As you mentioned, the rooms are compact and eco-friendly.Also, our hotel is located within a 10-minute walk to 4 stations in the area.If you should ever come back to our hotel, we will be happy to guide you to the most suitable station.We sincerely look forward to welcoming you back to our hotel.
by A verified traveler
Posted 1 Feb 2024 on Hotels
Comment from Hotel Management
2 Feb 2024 by フロント 萩原, Hotel Management
この度は、アパホテル〈神田神保町駅東〉にご宿泊頂きまして、誠にありがとうございます。今回のご宿泊にご満足いただけたご様子で大変嬉しく思います。これからもお客様に気持ちよくご滞在頂けるように、接客サービス向上に励んで参ります。
