Ratings based on 32 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not my style of APA
Posted 6 Mar 2024 on HotelsI usually like to stay in APA hotel and usually recommend the hotels to my friends and coworkers as a clean and comfortable place to stay and quite affordable. Some issues that I experienced is when I entered the hotel I thought the couple at the hotel was waiting to check in but I didn’t get noticed nor welcomed until minutes later. I couldn’t check in early but since they had a baggage storage service it was convenient but the surrounding neighborhood had nothing really to do for 2 hours. My biggest problem was the coin laundry. I was hoping to do laundry but it was quite popular having only two washers in the hotel. I had to go back and forth from my room several times to check if it was available but sadly since it was raining I guess everyone needed to wash. That in itself isn’t the problem but I wish there could be some sort of notification or the reception can provide information that it had come available but when I asked them they said they couldn’t check and let me know even though it’s right next to them. There were two receptionists and there were no guests waiting to be attended, they were just talking to each other so I wish one could let me know. I know it’s not a part of their job but having to go back and forth with no reservation time was quite tiring which I just wanted to share my experience. I love the hotels and the service but I just wanted to comment not complain. Thank you
Comment from Hotel Management
8 Mar 2024 by Sakurai / Receptionist, Hotel Management
Thank you very much for staying at APA Hotel. We apologize for not being able to provide you with a stay that lived up to your expectations, even though a friend and cowokers recommended APA Hotel . If you have a chance to use our hotel next time, please feel free to visit the surrounding tourist spots. Also, if you call us from your room, we will inform you of the remaining time for the coin laundry. We would like to thank you for letting us know that we were unable to provide such service this time, and for giving us the opportunity to improve this as well. Thank you.
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
28 Dec 2023 by reception Miyazaki, Hotel Management
Thank you very much for using APA Hotel Kamata Ekimae. We are very happy to receive compliments from our customers. We will continue to work hard to provide a hotel where our customers can stay comfortably. Thank you very much for taking the time out of your busy schedule to post your review. We look forward to your next visit.
by A verified traveler
立地
Posted 27 Dec 2023 on Hotels清潔でエコ対策もしてて心地よい滞在でした。 駅からも近いしショッピングもしやすいのでとてもいいロケーションです
Comment from Hotel Management
28 Dec 2023 by reception Miyazaki, Hotel Management
Thank you very much for staying at APA Hotel Kamata Ekimae. We are very happy to hear that you enjoyed your stay with us. In addition, as our customers have said, our location is close to the station and there is a shopping street, which has been well received by our customers.We will continue to work hard to provide a hotel where our customers can stay comfortably.Thank you for taking the time out of your busy schedule to evaluate us.We sincerely look forward to your next visit.
by A verified traveler from Passaic
Posted 28 Nov 2023
Location is good and close to restaurants and transportation. But the room is very small & hard to maneuver if you have coupe of luggages.
Comment from Hotel Management
1 Dec 2023 by Front Desk, Hotel Management
Thank you for using our hotel.We apologize for the room size during your visit. Again, thank you very much for your valuable feedback.
by A verified traveler from Edmonton
Posted 13 Sep 2023
Friendly and accommodating staff. We accidentally booked a smoking room and they switched it right away. They also held into our bags before the check in time that afternoon. Our flight had arrived at 4 AM so that was very helpful.
Comment from Hotel Management
13 Sep 2023 by Reception Mizoe, Hotel Management
Thank you for your staying at APA HOTEL〈KAMATAEKIMAE〉.We are glad that you were satisfied with your stay at our hotel.If you come to Japan again, please stay our hotel.We are looking forward to seeing you soon.
by A verified traveler
Posted 18 Aug 2023
Overall great. Would recommend if you travelling solo or w partner. Wish they had a safe for passport
Comment from Hotel Management
19 Aug 2023 by front miyazaki, Hotel Management
Thank you for using APA Hotel Kamata Ekimae.We are happy to receive a good review. We are also very grateful that you enjoyed your stay at our hotel.Thank you for taking time out of your busy schedule to write a review.We are looking forward to seeing you again.
by A verified traveler
Posted 28 Jun 2023
Conveniently located to the train station with many dining options nearby. Room was very clean and comfortable bed.
Comment from Hotel Management
30 Jun 2023 by Front Desk, Hotel Management
Thank you for choosing APA Hotel Kamata Ekimae. Our staff is pleased to hear that you had a pleasant stay with us. Our hotel is only a 3-minute walk from Kamata Station, and we have received favorable comments from our guests about the accessibility of our hotel from the station. We will continue to make every effort to provide our guests with even greater satisfaction in the future. We look forward to welcoming you to our hotel again. Thank you very much for taking time out of your busy schedule to write this review.Ina, Front Desk
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by フロント 池田, Hotel Management
この度はアパホテル〈蒲田駅前〉のご利用誠にありがとうございます。今回のご滞在はいかがでしたでしょうか。快適にお過ごしいただけておりましたら幸いでございます。ぜひまた蒲田周辺にお越しの際は当館のご利用をご検討くださいませ。スタッフ一同、お客様のお越しをお待ちしております。フロント 池田
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
9 Jun 2024 by フロント 村尾, Hotel Management
この度はアパホテル〈蒲田駅前〉をご利用頂き、誠にありがとうございます。お客様からのお褒めの言葉を頂き、大変嬉しく存じます。お忙しい中口コミへのご投稿ありがとうございます。またのお越しを心よりお待ちしております。
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
20 May 2024 by reception Sakurai, Hotel Management
Thank you very much for using APA Hotel Kamata Ekimae. We look forward to your next visit.
