Ratings based on 996 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
The staff were perfect! Friendly, kind, supportive.
Comment from Hotel Management
2 May 2024 by Front Desk Chinen, Hotel Management
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae. We will continue to strive to improve our services so that we can be the hotel of choice for our guests. All of our staff look forward to welcoming you to our hotel again. Front Desk Chinen
by A verified traveler
Posted 30 Apr 2024
The place is clean and they give you your towels and other personal care every day. Though the room is quite small with the location and the cost I think it is reasonable.
Comment from Hotel Management
1 May 2024 by Front Desk Kaji, Hotel Management
Thank you for choosing APA Hotel Higashi-Shinjuku Ekimae.Thank you for taking time out of your busy schedule to write a review of our hotel. We are very glad to receive your high evaluation. We will continue to strive to improve our services.We hope you will have another opportunity to stay with us again. We look forward to seeing you again.
by A verified traveler
Posted 27 Mar 2024
Great, small but if you’re here for tourism then shouldn’t be an problem
Comment from Hotel Management
29 Mar 2024 by Front Desk Chinen, Hotel Management
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae. We will continue to strive to improve our services so that we can be the hotel of choice for our guests. All of our staff look forward to welcoming you to our hotel again. Front Desk Chinen
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Clerk Takahashi, Hotel Management
-Thank you for staying APA Hotel Higashi-Shinjuku Ekimae. We are very pleased to hear that you were satisfied with our location. All of the staff members are very pleased to hear your high evaluation of our hotel. We are not satisfied with the current situation and will continue to improve our services. We are looking foward to seeing you again.
by A verified traveler from Rochester
Posted 18 Feb 2024
Great location. Close to the train station
Comment from Hotel Management
19 Feb 2024 by Front Desk Chinen, Hotel Management
Thank you for staying APA Hotel〈Higashi-Shinjuku Ekimae〉. We are glad to hear that you were satisfied with our hotel. We are looking forward to seeing you.Front Desk Chinen
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
23 Mar 2024 by Front Desk Chinen, Hotel Management
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae. We will continue to strive to improve our services so that we can be the hotel of choice for our guests. All of our staff look forward to welcoming you to our hotel again. Front Desk Chinen
by A verified traveler
Posted 8 Feb 2024
Comment from Hotel Management
23 Mar 2024 by Front Desk Chinen, Hotel Management
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae. We will continue to strive to improve our services so that we can be the hotel of choice for our guests. All of our staff look forward to welcoming you to our hotel again. Front Desk Chinen
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
12 Jan 2024 by Front Desk Chinen, Hotel Management
Thank you for staying at APA Hotel Higashi-Shinjuku Ekimae.We are very honored that you took time out of your busy schedule to write a review of our hotel. We hope you will visit us again next time.Front Desk Chinen
by A verified traveler
Posted 26 Dec 2023
The service and staff were excellent ,
The hotel is close to higashi shinjuku station which makes getting around very easy.
Comment from Hotel Management
26 Dec 2023 by Front Desk Ozaki, Hotel Management
Thank you very much for staying at APA Hotel Higashi-Shinjuku Ekimae. All the staff are very pleased to hear your positive review. We are very pleased to hear that you were satisfied with our location. As you mentioned, our hotel is only a minute walk from Higashi-Shinjuku Station, and it is also conveniently located within walking distance to higashi shinjuku station. We are not satisfied with the current situation and will continue to improve our services to satisfy our guests. We look forward to seeing you again.
by A verified traveler
Posted 29 Oct 2023
Safe, friendly, walkable.
Comment from Hotel Management
29 Oct 2023 by Front Fujisawa, Hotel Management
Thank you very much for staying at APA Hotel〈Higashi-Shinjuku Ekimae〉.Also, thank you very much for your review, we appreciate it a lot!We are always doing our best to meet your expectations and aim to deliver a high level of service to our guests.We really hope to see you again at our APA Hotel.
