Ratings based on 566 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from McLean
Posted 3 Apr 2024
Small rooms - but acceptable. Would stay again.
Comment from Hotel Management
4 Apr 2024 by Front Desk Maruta, Hotel Management
Thank you very much for staying at APA Hotel Hatchobori Shintomicho.With regard to the rooms, APA Hotel offers compact rooms while pursuing convenience and functionality based on the concept of a "new urban hotel" with high functionality, high quality, and eco-friendliness. We have also tried to create rooms with large beds so that you can do various things while staying in bed.We would appreciate your understanding.Front Desk Maruta
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
20 Mar 2024 by フロント 横田, Hotel Management
この度はアパホテル〈八丁堀 新富町〉をご利用いただきまして誠にありがとうございます。お客様より高評価をいただき、スタッフ一同大変嬉しく思います。今後とも全てのお客様が快適にお過ごしいただけるよう、スタッフ一同努めて参ります。 お客様のまたのご利用を心よりお待ちしております。
by A verified traveler
Posted 13 Feb 2024
A bit small. Close to Tsukiji.
Comment from Hotel Management
14 Feb 2024 by Receptionist Nishimura, Hotel Management
Thank you for choosing APA Hotel Hatchobori Shintomicho.We hope you enjoyed your stay at our hotel. We are very happy to hear that you had a pleasant stay with us. We appreciate you taking time out of your busy schedule to write us a message. We hope that you will have another opportunity to visit us again.
by A verified traveler
Posted 1 Feb 2024
A relatively clean suite, but space can be extremely cramped. The luggage holder helps a lot!
Comment from Hotel Management
1 Feb 2024 by Receptionist Amano, Hotel Management
Thank you very much for staying at APA Hotel Hatchobori Shintomicho. We are very honored to receive such a high evaluation from our guests. We will continue to strive to provide a pleasant environment for our guests, and we hope that you will visit us again when you are in the neighborhood. Thank you very much for taking time out of your precious time to write to us. We look forward to seeing you again. Front Desk
by A verified traveler
Posted 29 Jan 2024
Staff were very friendly. It was close by to many local restaurants and train stations. It is also walking distance to a local laundromat which was very useful.
Comment from Hotel Management
30 Jan 2024 by Receptionist Nishimura, Hotel Management
Thank you for choosing APA Hotel Hatchobori Shintomicho.We hope you enjoyed your stay at our hotel. We are very happy to hear that you had a pleasant stay with us. We appreciate you taking time out of your busy schedule to write us a message. We hope that you will have another opportunity to visit us again.
by A verified traveler
Posted 14 Jan 2024
Great stay!
Comment from Hotel Management
14 Jan 2024 by Front Desk Amano, Hotel Management
Thank you very much for staying at APA Hotel Hatchobori Shintomicho. We are very honored to receive such a high evaluation from our guests. We will continue to strive to provide a pleasant environment for our guests, and we hope that you will visit us again when you are in the neighborhood. Thank you very much for taking time out of your precious time to write to us. We look forward to seeing you again. Front Desk Amano
by A verified traveler
Great Stay
Posted 9 Jan 2024 on HotelsThis hotel brand its really good, has all you would need and always are very good located, so you have a metro station nearby, and the staff its very friendly and always looking to help you.
Comment from Hotel Management
10 Jan 2024 by Receptionist Nishimura, Hotel Management
Thank you for choosing APA Hotel Hatchobori Shintomicho.We hope you enjoyed your stay at our hotel. We are very happy to hear that you had a pleasant stay with us. We appreciate you taking time out of your busy schedule to write us a message. We hope that you will have another opportunity to visit us again.
by A verified traveler
Posted 8 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by Receptionist Nishimura, Hotel Management
Thank you for choosing APA Hotel Hatchobori Shintomicho.We hope you enjoyed your stay at our hotel. We are very happy to hear that you had a pleasant stay with us. We appreciate you taking time out of your busy schedule to write us a message. We hope that you will have another opportunity to visit us again.
by A verified traveler
Posted 29 Dec 2023
The staff, while polite, don't speak English. Their breakfast and advertising are misleading, and they don't offer Western-style breakfast. They never honored our request to change the Japanese breakfast to Western and also didn't want to refund the extra we paid for 7 nights. The manager is never on site. I would choose another hotel with more flexible customer service and better accommodation. Not recommended.
Comment from Hotel Management
30 Dec 2023 by フロント 横田, Hotel Management
Thank you for choosing APA Hotel Hatchobori Shintomicho. However, we are very sorry for any inconvenience caused by our staff. We will take your valuable feedback into consideration for future hotel management and make every effort to improve. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback. The entire staff looks forward to serving you again. Front Desk Yokota
by A verified traveler
2 night stay
Posted 22 Dec 2023 on HotelsRoom was small but good service and clean room
Comment from Hotel Management
23 Dec 2023 by フロント 眞田, Hotel Management
Thank you very much for staying at APA Hotel Hatchobori Shintomicho. We are very honored to have received such high praise from our customers.We will continue to strive to provide a pleasant environment, so we hope that you will use our hotel again when you are in the area.Thank you very much for taking your valuable time to post this comment. We look forward to seeing you again.Front Sanada
