Ratings based on 949 Verified Reviews

4.4 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 May 2024
A nice location with very accommodating staff and is close to the Tokyo metro.
Comment from Hotel Management
2 May 2024 by Front desk Yoon, Hotel Management
Thank you very much for staying at APA Hotel Asakusa Tawaramachi Ekimae. We hope you had a relaxing time during your stay. All of our staff will strive to improve our services every day so that as many customers as possible can spend their time comfortably. Thank you for taking the time out of your busy schedule to post. We look forward to serving you again.
3 out of 5
by A verified traveler

Posted 29 Apr 2024
Great location and right across the street from the metro. This is a business hotel so I wasn’t expecting much, but the room didn’t seem like it was cleaned very well. There were nail clippings and hairs on the bed. The walls also had stuff all over it near where I slept. On the plus side, there were a ton of amenities the room came with and I never heard any other guests while I was there.
Comment from Hotel Management
30 Apr 2024 by Front Arakawa, Hotel Management
Thank you very much for staying at APA Hotel Asakusa Tawaramachi Ekimae.We are very happy to hear that you were satisfied with your stay.As our customers have said, our hotel is located a few minutes walk from Tawaramachi Station on the Ginza Line, and within walking distance of sightseeing spots such as Ueno and Asakusa, and has been well received by many customers.However, we apologize for the inconvenience caused regarding the cleaning.We will continue to work hard to improve our services in the future based on your feedback, and we look forward to using our hotel again if you have the opportunity.Thank you very much for taking the time out of your busy schedule to post your valuable feedback.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
The staff overall in general was very amazing and very helpful. Even with my very limited Japanese they went above and beyond to make sure that someone was able to help me out in English and that I understood everything clearly. This is my second time back and I plan on coming back in a couple months and use the same services. I'm the guy that was so appreciative that I gave all of the women there flowers
Comment from Hotel Management
28 Apr 2024 by Front Arakawa, Hotel Management
Thank you very much for staying at APA Hotel Asakusa Tawaramachi Ekimae.We are very happy to hear that you were satisfied with your stay. Also, the staff was happy to receive your gift of flowers. thank you very much.Your warm words are our encouragement. We will continue to work hard to further improve our services, and we look forward to using our hotel again if you have the opportunity.Thank you very much for taking the time out of your busy schedule to post your valuable feedback.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Onsen was amazing
Comment from Hotel Management
26 Apr 2024 by Receptionist Youn, Hotel Management
Thank you very much for staying at APA Hotel Asakusa Tawaramachi Ekimae. We hope you had a relaxing time during your stay. All of our staff will strive to improve our services every day so that as many customers as possible can spend their time comfortably. Thank you for taking the time out of your busy schedule to post. We look forward to serving you again.
4 out of 5
by A verified traveler

Posted 25 Apr 2024
The hotel is right next to the Asakusa Tawaramachi station with elevator access which is super convenient. And the soundproofing is great.
Comment from Hotel Management
26 Apr 2024 by Receptionist Youn, Hotel Management
Thank you very much for staying at APA Hotel Asakusa Tawaramachi Ekimae. We hope you had a relaxing time during your stay. All of our staff will strive to improve our services every day so that as many customers as possible can spend their time comfortably. Thank you for taking the time out of your busy schedule to post. We look forward to serving you again.
3 out of 5
by A verified traveler

Posted 24 Apr 2024
Staff on the check-in was not nice.
Comment from Hotel Management
24 Apr 2024 by Front desk Yoon, Hotel Management
Thank you very much for staying at APA Hotel Asakusa Tawaramachi Ekimae. We are very sorry, however, that you were not satisfied with your stay. We will share your valuable feedback with our staff and will make every effort to improve our services so that more guests can enjoy a pleasant stay. Thank you very much for taking time out of your busy schedule to write us. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 19 Apr 2024
I very much enjoyed my stay. The facility was nicely well kept. Very easy to find getting off the Ginza subway line. I look forward to staying there in the future.
Comment from Hotel Management
19 Apr 2024 by Receptionist Yoshida, Hotel Management
Thank you very much for choosing APA Hotel Asakusa Tawaramachi Ekimae.We are very happy to hear that your stay with us was satisfactory.We will continue to make every effort to satisfy our guests.Thank you very much for taking time out of your busy schedule to write this review.We sincerely look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 17 Apr 2024
ive never stayed at an APA before so i dont know if theyre all like this but a couple things i did not like. there was no storage. we had to move the chair from the desk to the side and put our luggage under there. we lived out of the luggage for 15 nights. it wasnt a deal breaker, but not ideal. i wish we could put stuff under the bed. secondly i didnt like the frosted window. it made the space feel small without any kind of view. the bed, sheets, ameneties, were all fine. we really enjoyed our stay i just wish there were a couple tweaks. it is really close 10-15min walk to Senso-ji temple and theres a 24h don quijote there as well. a couple very small local bars are around the area and it is close to the tokyo metro G and E lines. also a dominos and mcdonalds close by that also stay open pretty late as well.
Comment from Hotel Management
17 Apr 2024 by Front Arakawa, Hotel Management
Thank you very much for staying at APA Hotel Asakusa Tawaramachi Ekimae.We are very happy to hear that you were satisfied with your stay. Thank you again for your many comments.We will continue to work hard to further improve our services based on the opinions of our customers, so we look forward to using our hotel again if you have the opportunity.Thank you very much for taking the time out of your busy schedule to post your valuable feedback.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
The onsen was nice, very clean, good location.
Comment from Hotel Management
16 Apr 2024 by Receptionist Matsutani, Hotel Management
Thank you very much for staying with us, APA HOTEL〈ASAKUSA TAWARAMACHI EKIMAE〉. We are relieved to hear that you had a comfortable stay. The most prized feature of the hotel is the large bath on the top floor. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 13 Apr 2024
All great but spotty wi-fi (slow) and TV had limited selection (no streaming service)
Comment from Hotel Management
13 Apr 2024 by Front Nishino, Hotel Management
Thank you very much for using APA Hotel 〈Asakusa Tawaramachi Ekimae〉.We will reflect this in future hotel construction so that we can provide even more satisfying stays for our guests.Thank you very much for taking your valuable time to post.We look forward to serving you again.