Ratings based on 463 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 7 Apr 2024
Automated carparking facility on site. Check in and check out processes are very efficient. There is a 7-11 across the street, but not many restaurants in the neighbourhood from a short walk. The room is bright with good lighting. Free breakfast provided.
Comment from Hotel Management
7 Apr 2024 by 東横INN徳島駅眉山口, Hotel Management
Thank you for staying at our hotel.We believe that the introduction of automatic check-in machines has made the process smoother for customers from overseas.Thank you very much for your many introductory comments.We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Just what you’d expect from a good quality, budget hotel. Breakfast was great, location was perfect, wifi was adequate, beds were comfortable and the room had everything you needed. Note to families: Expedia sell a twin room as suitable for 2ad 2ch but it’s not really as beds are single beds. We were OK because we’re all quite small but it’s not really suitable. Get two rooms unless you’re prepared to sleep in single beds.
Comment from Hotel Management
31 Mar 2024 by 東横INN徳島駅眉山口 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。ただ、ご指摘をいただきましたことはご不便をお掛けしました。お詫び申し上げます。いただきましたご意見を元にサービスの改善により一層精進いたします。
4 out of 5
by A verified traveler

Posted 25 Nov 2023
Good location
Comment from Hotel Management
5 Jan 2024 by 東横INN徳島駅眉山口 くちこみ担当, Hotel Management
この度は東横イン徳島駅眉山口にご宿泊頂き、誠にありがとうございます。またのお越しを心よりお待ちいたしております。ご投稿ありがとうございました。
5 out of 5
by A verified traveler

Posted 11 Nov 2023
Everything was excellent. Keep up the good work.
Comment from Hotel Management
11 Nov 2023 by 東横INN徳島駅眉山口, Hotel Management
Thank you for staying at our hotel. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 24 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by 東横INN徳島駅眉山口, Hotel Management
Thank you for staying at our hotel. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 9 Oct 2023
I will recommend this hotel to my friends.
Comment from Hotel Management
9 Oct 2023 by 東横INN徳島駅眉山口, Hotel Management
Thank you for staying at our hotel.We are very happy to hear that you would recommend our hotel to your friends.We look forward to seeing you again.Thank you.
5 out of 5
by A verified traveler

Posted 28 Jun 2023 on Travelocity
Clean hotel and staffs are friendly. About 10 mins walk to the train station. Good value for the money.
Comment from Hotel Management
30 Jul 2023 by 東横INN徳島駅眉山口, Hotel Management
hank you for staying at Toyoko Inn Tokushima Eki Bizanguchi.It seems that you were able to spend comfortably, and all the staff are happy.We are looking forward to seeing you again.Thank you for your contribution.
4 out of 5
by A verified traveler

Posted 27 Jun 2023 on Travelocity
11 mins walk from the main train station. Staffs are very friendly. Room is clean with free breakfast.
Comment from Hotel Management
27 Jun 2023 by 東横INN徳島駅眉山口, Hotel Management
Thank you for staying with us.We are looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 17 Mar 2023
Comment from Hotel Management
28 Oct 2023 by 東横INN徳島駅眉山口 くちこみ担当, Hotel Management
Meriko 様この度はご宿泊いただき誠にありがとうございます。今後も移動を応援する基地になれるよう『出発するホテル』としてサービス向上に尽力してまいります。またのご利用心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 6 Dec 2019
good location, I will like to stay again. Simple breakfast is acceptable.