Ratings based on 342 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Great position, close to public transport and tourist information centre. Simple but enjoyable breakfast.
Comment from Hotel Management
9 May 2024 by 東横INN徳島駅前 くちこみ担当, Hotel Management
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
by A verified traveler
Thin walls and slow internet
Posted 24 Nov 2023 on HotelsThe hotel itself is fine and location is good. But the walls are paper-thin. I could hear what the neighbours was talking about. And the internet is sooo slow.
Comment from Hotel Management
27 Jan 2024 by 東横INN徳島駅前 くちこみ担当, Hotel Management
Thank you very much for using our hotel.Also, thank you again for giving us your thoughts at that time.We will take seriously about your opinion and use it as a material for future improvement.
by A verified traveler
Posted 26 Apr 2022
by A verified traveler
Posted 13 Feb 2020
size of the room is very small but very convenient with the facilities
by A verified traveler
Posted 31 Jul 2019
Water dripping on the bedsheet from the AC, though the staff fixed it the next day, wasn’t a good impression.
by A verified traveler from Toronto, Canada
Posted 9 Oct 2018
A short walk from Tokushima Station. Clean, compact, with a good range of amenities, Great budget hotel!
Recommended
for Personal Eventby A verified traveler
Posted 12 Feb 2018 on Hotels
The staff keep you up to date and respond to emails very fast. Check-in is very quick as you pick up your key from outside in a lock box.
It was clean and the room having a washing machine is an added bonus that made it even better!
I will more than likely be booking here again when I come back to Osaka
Comment from Hotel Management
12 Apr 2018 by Fukuoka, Hotel Management
In this occasion you used the front of Toyoko Inn Tokushima Station indeed
Thank you very much.
Praise the word and all employees
I am very happy.
We will be using it comfortably next time as well
We refined the hotel even further, and got close to the customer
I will keep in mind the customer service.
From the bottom of your heart
We are waiting for you.
Recommended
for Personal Eventby A verified traveler
Very clean
Posted 10 Jan 2018 on HotelsVery clean. Useful room layout. Light with dimmer! I would stay again.
Recommended
for Everyoneby A verified traveler from Darwin
Great value for money
Posted 8 Sep 2017Great location, close to the station and close to Akitamachi/Sakaemachi (party district). Clean room and clean hotel.
by A verified traveler
Posted 9 Jun 2024
朝食時に混雑が激しい
Comment from Hotel Management
10 Jun 2024 by 東横INN徳島駅前 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。ただ、ご指摘をいただきましたことはご不便をお掛けしました。お詫び申し上げます。いただきましたご意見を元にサービスの改善により一層精進いたします。
