Ratings based on 563 Verified Reviews

4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Good value for the price. Staff were very friendly, courteous and helpful.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
A clean room and a simple good quality breakfast. That’s exactly what we needed. Thanks for staff in the hotel.
5 out of 5
by A verified traveler

Posted 23 Jan 2024
The staff is very friendly and kind. The facility is super clean. This is the only hotel in the Tokorozawa station area. I highly recommend it to anyone.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Apr 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2022
2 out of 5
by A verified traveler

Posted 31 Jan 2019
Non smoking rooms are too less than market needs
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota, USA

Great hotel close to the train station

Posted 13 May 2017
Wonderful hotel close to train station, shopping area. Gracious hotel personnel. Restaurant and Imbiss onsite, other restaurants nearby. Simple convenience store across the street Only wish they had more Non-smoking rooms then it would be perfect. Thanks for the memories!
3 out of 5
by Yap

No fuss and family hotel

Posted 5 Jan 2017 on Hotels
I have enjoyed my stay. No fuss hotel and offer room for stay, nothing more. Hotel is in walking distance to interchange station. Restaurant, Seibu and Seiyu are nearby. Hotel services is excellent as the room is made up every day and used towels are replaced with fresh towels everyday. Counter staff is friendly to accede to my request for non smoking room. Bed is comfortable enough and are clean. My room in 7th floor is really well ventilated. it faced the train tracks and I enjoyed watching sun rise from my window, my son's at 4th level is not as good, air is stale and suggest to hotel to check the ventilation at room no. 411.