Ratings based on 355 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Lovely staff, great room, pet friendly. Very accessible to town. Less than 5 min walk to Co Op supermarket, shops and restaurants. But still very quiet. Check in was very efficient and friendly. Would stay here again.
by A verified traveler
Posted 10 May 2024
I loved the big window and the view! Nice balcony too. The inside was bright and roomy, the shower is amazing!
The only thing we could have used was a chest of drawers.
We stayed for 3 nights and a suitcase gets messy.
Walking distance to town was great. We only used the car to leave town.
I would definitely recommend Duffin Cove to anyone wanting to visit Tofino.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by Guest services, Hotel Management
Hi there Tessa, thank you for leaving us a review. We're sorry to see this rating. Please do not hesitate to reach out to us if there is anything we can do for you, we would love to hear your feedback. All the best and we hope to have you again soon.Kindly,Guest ServicesDuffin Cove
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Guest Services, Hotel Management
Thank you for your review Janine! We hope to welcome you again soon.
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
1 May 2024 by Guest Services, Hotel Management
Thank you for your review Candice! We hope to have you again soon.
by A verified traveler
Posted 27 Nov 2023
We enjoyed our stay at Duffin Cove. The view and location was wonderful. The rooms were just a bit small and there was nowhere at the lodge to get together to see our friends (like a common area or outdoor fire pits). Would’ve been nice to have daily housekeeping service. The beds were extremely soft, and the pillows weren’t the best. It was a beautiful property though 😊
Comment from Hotel Management
1 May 2024 by Guest Services, Hotel Management
Thank you for your review Melize! We're glad to hear you enjoyed the wonderful views. We appreciate your feedback. We hope to have you again soon!
by A verified traveler
Posted 30 Oct 2023
It’s a beautiful property with wonderful views. But it’s also very hands off, staff wise. Checking in was hard because the front desk girl didn’t come to the front desk for about 10 minutes. Then (with her air pods in) claimed she was busy doing laundry, and that’s why she didn’t hear us call for someone. We even tried phoning the hotel twice to see if that would coax someone to come out, and it didn’t. So that was frustrating. There’s also no restaurant or kitchenette, so you have to find somewhere in town to go for breakfast. Also, one gripe with the room was the bathroom sink was huge, but there was no counter space. So nowhere to put your toiletries or makeup or anything. Beautiful, but not functional is how I’d describe this hotel. For the prices they charge, I’d expect a more luxury experience.
Comment from Hotel Management
30 Oct 2023 by Guest Services, Hotel Management
Hi there Michelle,First, we'd like to thank you for taking the time to leave us a review. We're thrilled you enjoyed our property's breathtaking views. We're sorry to hear about your check-in experience. Our staff works hard to provide exceptional engagement, Tofino is a very small town and staff everywhere need to be flexible on-premises, especially during our winter season months in order to provide you with a memorable experience. We also provide signage on our door and front desk that we will return in 10 minutes. Duffin Cove's property is unique as we are located in the heart and downtown core of Tofino allowing for an abundant array of dining options within seconds away from your door. Including a restaurant steps away on our sister property The Maq Hotel. We're sorry the rooms were not up to your standards and we appreciate your feedback as it is important to us for the future experiences of our guests. Thank you again for staying with us Michelle and for your insight. We wish you all the best.
by A verified traveler
Posted 15 Oct 2023
Comment from Hotel Management
16 Oct 2023 by Isa Nicot, Hotel Management
Thank you Eric for your great rating :)
by A verified traveler
Posted 9 Oct 2023
Very noisy when on the first floor could hear everything from above and they started cleaning the room above at 9am woke up to a vacuum cleaner bashing around
Comment from Hotel Management
15 Oct 2023 by Isa Nicot, Hotel Management
Hi Cameron,We are sorry to hear your experience with us did not meet your expectations. Our team is usually very mindful of the noise when cleaning the rooms, we appreciate you bringing this up to our attention so it doesn't happen again.We hope your next visit will be more enjoyable.Kindest Regards,
by A verified traveler
Posted 23 Sep 2023
Convent to town shops and restaurants. Great view.
Comment from Hotel Management
6 Oct 2023 by Guest Services, Hotel Management
Hi there Jeffery! We're glad you enjoyed our property's convenient location in the heart of downtown Tofino and breath taking views. Thanks again for staying with us :)
