Ratings based on 322 Verified Reviews

4.6 out of 5
78% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Glen Haven

Posted 29 Apr 2024
We were treated like Royalty by the staff, very friendly and very helpful. The Onsen/public bath was the best we experienced in Japan. Beautiful views from the two Hotels and our room was the largest hotel room we had in 3 weeks in Japan. We loved this place.
5 out of 5
by A verified traveler

Posted 25 Apr 2024
We stayed here for 3 nights; breakfast was great, room was spacious and comfortable, the pearl infused onsen was very nice. There is also regular shuttle bus from Toba station, and at night, there's even marshmallows that you can roast over a small fire. There is also coffee in the lobby to start your day.
5 out of 5
by A verified traveler from Honolulu

Posted 14 Apr 2024
Staff, Service, Hot Spring, Food, Room, everything was good.
5 out of 5
by A verified traveler from Foster City

Posted 29 Mar 2024
Shiojitei offers all the trappings of a luxury hot spring resort in Japan, although our room had western style beds. New, spotlessly clean, lots of beautiful light-colored wood. Note that the only hotel restaurant is upscale Japanese kaiseki, so be prepared for a Japanese meal in the morning. Toba is a popular domestic tourist resort, but it's still quite countrified. That means that there are not so many western options in the area. Truly a beatiful hotel, though.
5 out of 5
by A verified traveler from Syosset

Posted 9 Mar 2024
Good
4 out of 5
by A verified traveler

Posted 19 Feb 2024
I recommend over all
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2023
5 out of 5
by A verified traveler

Posted 19 Nov 2023
This is a comfortable and quiet property. There are minor signs of age. The bathes are very busy.
5 out of 5
by A verified traveler

Five star service

Posted 11 Jul 2023 on Hotels
Fantastic service. Our room was super clean and comfortable. Staffs go miles to accomodate our needs. Traditional Japanese breakfasts were beautiful and amazing. They celebrated my birthday and was very careful of .y friend's food allergy. Highly recommend.
5 out of 5
by A verified traveler

Posted 3 Jun 2023
So nice Hotal.