Ratings based on 711 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Denver
Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Fifie, Hotel Management
Dear Vivian,Thank you for your rating! We're glad to hear that you had a positive experience with us.If you have any specific feedback or suggestions on how we can improve further and make your next stay even better, please let us know. We value your input and look forward to welcoming you back in the future.Thank you for choosing to stay with us!Warm regards, Fifie Guest Relations Executive Ibis Styles Singapore on MacPherson
by A verified traveler
Posted 28 May 2024
Good value for money. Clean.
Comment from Hotel Management
29 May 2024 by Fifie, Hotel Management
Dear Aaron,_Thank you for your review!We’re thrilled to hear that you found our hotel to be good value for money and appreciated the cleanliness. Providing a comfortable and affordable stay for our guests is our top priority.Your positive comments are greatly appreciated, and we look forward to welcoming you back in the future.Warm Regards Fifie Guest Relations Executive Ibis Styles Singapore on Macpherson
by A verified traveler
Posted 22 May 2024
Noisy AC and TV cable quite unwatchable for sgd standards
Comment from Hotel Management
23 May 2024 by Fifie, Hotel Management
Dear Julien,Thank you for your feedback. We apologize for the inconvenience caused by the noisy AC and the poor quality of the TV cable. This does not meet the standards we aim to provide, especially for the rates charged.We will have our maintenance team inspect and address the issues with the AC and TV cable to ensure a more comfortable and enjoyable experience for our guests.Your comments are invaluable to us as we strive to improve our services. We hope you'll consider staying with us again in the future, and we'll do our best to provide you with a much better experience. Thank you for bringing these issues to our attention.Warm Regards Fifie Guest Relations Executive Ibis Styles Singapore on Macpherson
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
8 Jun 2024 by Fifie, Hotel Management
Dear Andrew, Thank you for your rating! We're delighted to know that you had a fantastic stay with us.If there are any specific aspects of your experience that stood out or if you have any suggestions for further improvement, please feel free to share. We value your feedback and look forward to welcoming you back in the future.Thank you for choosing to stay with us!Warm regards, Fifie Guest Relations Executive Ibis Styles Singapore on MacPherson
by A verified traveler
Posted 19 May 2024
Very good and neat
Comment from Hotel Management
20 May 2024 by elma, Hotel Management
Dear Deepak,Thank you for taking the time to share your positive feedback following your recent stay with us. We are delighted to hear that you had a very good experience and found everything to be neat during your time at our hotel.Your kind words mean a lot to us and serve as a great source of motivation for our team. Providing exceptional service and a clean, comfortable environment for our guests is always our top priority, and we are thrilled that we were able to meet your expectations.We truly appreciate your support and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another enjoyable stay.Warm regards,Elma GregoriosGuest RelationsIbis Styles Singapore on Macpherson
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
14 May 2024 by Fifie, Hotel Management
Response-Dear Mio,Thank you for sharing your rating.Your feedback is invaluable as it helps us identify areas for improvement. We will certainly look into ways to enhance the privacy and functionality of our room designs to ensure a more comfortable experience for our guests.We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future. Thank you for staying with us.Warm Regards Fifie Guest Relations Executive Ibis Styles Singapore on Macpherson
by A verified traveler
Posted 11 May 2024
Normal, minimum, and reasonable hotel as assumed by the price and area. The room was decent. not too tiny but probably suitable for 1 person.
I stayed there business reason and i knew its distanced from sightseeing area. You will need a bus ride to go downtown and bus stop is 5min away. To the closest MRT station, you have to walk 20min.
During my 3weeks stay, many visitors came and left, sometimes very big group. You happen to hear your neighbors clearly due to the thin walls. If you expect quiet and luxury hotel, its not a place. But if you are looking for cheap place and ok with bus ride, then this is a reasonsble place for short stay.
Comment from Hotel Management
14 May 2024 by Fifie, Hotel Management
Dear Mio,Thank you for providing such a detailed review of your stay. We appreciate your balanced perspective and the time you took to share your experience.It's good to hear that you found our hotel to be a reasonable and decent option for your business trip. We understand that our location may require a bit of travel to reach downtown and the MRT station, and we appreciate your understanding in this regard.We apologize for any inconvenience caused by noise due to the thin walls and the presence of large groups. We know how important a quiet environment can be, especially during a longer stay. Your feedback helps us recognize areas where we can improve.Thank you for highlighting that our hotel can be a suitable and affordable option for those who don't mind a bus ride to get downtown. Your insights will be helpful for future guests who are considering staying with us.We hope to welcome you back again and provide an even better experience next time. Safe travels and best wishes!Warm Regards Fifie Guest Relations Executive Ibis Styles Singapore on Macpherson
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
10 May 2024 by Fifie, Hotel Management
Dear Guest,I'm truly sorry to learn that your experience fell short of your expectations, leading to a rating of 1 out of 5. We take your feedback seriously and would appreciate any additional details you could provide to help us understand where we may have gone wrong and how we can improve. Your satisfaction is incredibly important to us, and we are committed to addressing any issues you encountered to ensure a better experience in the future. If you're willing, please share more about your concerns so we can work to make things right. Thank you for bringing this to our attention.Warm Regards Fifie Guest Relations Executive Ibis Styles Singapore on Macpherson
by A verified traveler
Posted 28 Apr 2024
Small rooms
Comment from Hotel Management
10 May 2024 by Fifie, Hotel Management
Dear Herbert,We apologize for any discomfort you experienced due to the size of the rooms. We understand that spacious accommodations are important for our guests' comfort, and we regret if the room size did not meet your expectations.Your feedback is valuable to us, and we will take it into consideration as we continue to make improvements to our property. If there's anything else we can do to enhance your experience or if you have any additional feedback to share, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards Fifie Guest Relations Executive Ibis Styles Singapore on Macpherson
by A verified traveler
Posted 27 Apr 2024
So so
Comment from Hotel Management
10 May 2024 by Fifie, Hotel Management
Dear Chi Pang,Thank you for your feedback. We understand that your experience was only "so so" and we apologize for any aspects of your stay that did not meet your expectations. We strive to provide our guests with a comfortable and enjoyable experience, and we regret if we fell short in any way.If there are specific areas where you believe we can improve, we would appreciate hearing more from you. Your feedback is invaluable to us as we work to enhance our services and accommodations for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfactory experience in the future. If there's anything we can do to make your next stay better, please don't hesitate to let us know.Warm Regards Fifie Guest Relations Executive Ibis Styles Singapore on Macpherson
