Ratings based on 31 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 May 2024
Nice staff, great food, clean rooms.
Comment from Hotel Management
30 May 2024 by Hamar Krisztina, Hotel Management
Kedves Zsuzsanna,Köszönjük a kedvező értékelést.Remélem, hamarosan ismét ellátogatnak hozzánk.Várjuk Önöket szeretettel.Üdvözlettel,Hamar Krisztina értékesítési igazgató
5 out of 5
by A verified traveler

Posted 25 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by Hamar Krisztina, Hotel Management
Dear Jade,Thank you for rating us 10/10.Good to know that you liked our hotel and enjoyed your stay.We are looking forward to welcoming you again.Best regards,Krisztina Hamar DOS
5 out of 5
by A verified traveler

Posted 12 Jul 2023
Comment from Hotel Management
7 Aug 2023 by Hamar Krisztina, Hotel Management
Dear Jason,Thank you for rating our hotel 5/5.We are happy to know you enjoyed your stay and we are looking forward to your next visit.Kind regards,Krisztina Hamar DOS
5 out of 5
by A verified traveler

Brand-new, high-end property w/excellent service

Posted 6 Jun 2023 on Hotels
We were very satisfied with the condition, comfort and cleanliness of the room and the service of the front desk. The breakfast buffet was very good (sparkling wine included), whereas the dinner buffets left some room for improvement. All dinner-time drinks were charged extra. The stay included unlimited entry to the adjoining thermal spa, for which the property provided free bathrobes and beach towels. However, some hotel staff members outside of the main reception had very limited English, so we had minor difficulties in communicating. The clientele of the hotel skewed older, with few families, so the ambience was more relaxed and stress-free. Overall, I was very happy and I would definitely stay there again.
Comment from Hotel Management
7 Jun 2023 by Hamar Krisztina, Hotel Management
Dear Guest,Thank you so much for rating us 10/10 and sharing your experience form our hotel.It really makes us pleasure to hear that you indent to come back to us. We hope we can welcome you back soon.Kind regards,Krisztina Hamar DOS
5 out of 5
by A verified traveler

Posted 8 May 2023 on Hotels
Very nice hotel, the food & spa was great, lot's of food to choose from.
Comment from Hotel Management
8 May 2023 by Hamar Krisztina, Hotel Management
Dear Alexander,Thank you for your great review.We are glad to hear that you liked the hotel and enjoyed the meals.We hope to welcome you back soon.Kind regards,Krisztina Hamar DOS
5 out of 5
by A verified traveler

Posted 21 Jan 2023 on Hotels
Comment from Hotel Management
23 Jan 2023 by Hamar Krisztina, Hotel Management
Kedves Felicia,Köszönjük szépen, hogy időt szánt kedvező véleménye megosztására. Mindig örülünk, ha vendégeink elégedetten távoznak.Remélem, hamarosan újra ellátogat hozzánk.Üdvözlettel,Dear Felicia,Thank you for the time taken to share your experience.We are always glad when our guests are satisfied with our services.I hope to see you back soon.Kind regards,Krisztina Hamar DOS
5 out of 5
by A verified traveler

Posted 6 Dec 2022
new hotel, good restaurant, great accomodation, excellent SPA
Comment from Hotel Management
6 Dec 2022 by Hamar Krisztina, Hotel Management
Dear Marin,Thank you for the great review.We are looking forward to welcoming you again.Kind regards,Krisztina Hamar DOS
5 out of 5
by A verified traveler

Posted 25 Oct 2022 on Hotels
Comment from Hotel Management
25 Oct 2022 by Hamar Krisztina, Hotel Management
Dear Camelia,Thank you very much for rating our hotel 10/10.We are glad that you enjoyed your stay and we are looking forward to welcoming you again.Kind regards,Krisztina Hamar DOS
5 out of 5
by A verified traveler

Great hotel

Posted 23 Oct 2022 on Hotels
Great Hotel, great value for money. Nice staff. Thanks very much for a great week
Comment from Hotel Management
24 Oct 2022 by Hamar Krisztina, Hotel Management
Dear Lester,Thank you for the great review.We are happy to hear that you enjoyed your stay and are and looking forward to your next stay.Have a nice day!Kind regards,Krisztina Hamar DOS
5 out of 5
by A verified traveler

Working in Eger

Posted 22 Oct 2022 on Hotels
A 1st class hotel. Very comfortable, food very with different types each day and friendly service. Staff also very friendly and helpful.
Comment from Hotel Management
24 Oct 2022 by Hamar Krisztina, Hotel Management
Dear Martin,Thank you very much for sharing your great experience and praise our services and our staff.I hope we will see you back soon.Kind regards,Krisztina Hamar DOS