Ratings based on 33 Verified Reviews
2.7 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The best part is this property is located near the airport. Otherwise, it is a dump - water leaking floor in the room (surprised they knew about it and still assigned to me), bad food/menu choices - particularly for vegetarians. Why would a restaurant in the middle of south India doesn't offer south Indian cuisine but offers north Indian and Chinese food items, still they are all badly cooked.
by A verified traveler
Posted 26 Mar 2024
Smelly rooms, dirty carpets, unprofessional staff. This property should not have been listed on Expedia.
Comment from Hotel Management
9 Apr 2024 by SRM Hotel Trichy, Hotel Management
Dear Sridhar,We are truly sorry to hear about your experience. Your feedback is valuable to us, and we will address the issues you have raised with our team immediately. Thank you for bringing this to our attention.Thanks & Regards,Team Guest Relations
by A verified traveler
Posted 31 Jan 2024
Average
by A verified traveler
Posted 11 Jan 2024
Nearness to the airport is a key strength of the property. However, most rooms and toilets are fairly dated. So needs to be upgraded to be competing with its peers. The staff are very receptive and deal with requests at short notice.
by A verified traveler
Posted 1 Jan 2024
Pros: closer to airport and efficient check in
Cons: well below expected standard, average food
by A verified traveler
Posted 26 Dec 2023
Locally owned and maintained with no experience in hospitality. Shows up everywhere in the property from dirty linen to dirty towels. Stinky curtains , stains in the toilets. Worst experience.
by A verified traveler
Posted 27 Oct 2023
Rooms were value for money. Except breakfast buffet is over priced.
Comment from Hotel Management
30 Oct 2023 by SRM Hotel Trichy, Hotel Management
Dear Glenn,Thank you for your feedback about our rooms being value for money. We appreciate your input regarding the breakfast buffet pricing. We will definitely take this into consideration for future improvements. If there is anything else we can assist you with, please let us know. Sandeep BhatnagarChief Operating OfficerSRM Hotels & Ramada Plaza Chennai
by A verified traveler
Posted 2 Aug 2023
by A verified traveler
Posted 2 Aug 2023
Quiet environment, spacious rooms, multiple dining options, prompt service. Food was tasty. Free breakfast option which was buffet style. Friendly staff. Better than most other hotels in the area and value for money.
Shower did not well as faucet was loose. Tv also did not work due to cable box non functional.
Remote location is good but no shops around.
by A verified traveler
Posted 26 Jul 2023
Not worth the money spent . Room ok , no hot water . We had to shift room for hot water but no luck . Staff seems to be not well trained or mannered
