Ratings based on 80 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
28 Feb 2024 by The Barat Tioman, Hotel Management
Thank you for sharing a second review.
by A verified traveler
Posted 14 Feb 2024
Barat is a decent place out of the other options available nearby the Tekek jetty(though it’s a 30mins ride on a 4*4) my impressions-
Room service- below par. Rooms were not attended to properly. No telephone service to call etc.
Amnesties- it’s there but dysfunctional. Water supply gets cut off, wifi almost always doesn’t work.
Food- Nothing to write home about, limited options, highly priced. After the first day we all preferred to go other places.
Barat gets good reviews because the other nearby places are even worse.
Comment from Hotel Management
28 Feb 2024 by The Barat Tioman, Hotel Management
Hi Mahesh, thank you for sharing your concerns with us. We're disappointed to learn about the issues you faced during your stay. Our team is actively addressing the issues you mentioned to ensure they are rectified promptly. We understand the importance of a comfortable stay, and we apologize for any inconvenience caused. If you decide to give us another chance, we assure you that your next experience will be much improved.
by A verified traveler
Posted 10 Feb 2024
everything is bad
Comment from Hotel Management
28 Feb 2024 by The Barat Tioman, Hotel Management
Hi Imelda, we're truly sorry to hear that your stay fell short of expectations. Your feedback is invaluable, and we would appreciate more details so that we can improve. Please email to u. We apologize for any inconvenience caused and would like to extend our sincere apologies.
by A verified traveler
Posted 5 Oct 2023
The staff super helpful and always willing to help… but the hotel rooms were not clean….the towels were so bad. The dining area was not clean and the cats were wondering around. There were ants everywhere in the room and dining area.
Comment from Hotel Management
8 Nov 2023 by The Barat Tioman, Hotel Management
Dear Gauri, we are sorry to hear that we did not meet your expectations during your stay. Our housekeeping team would be happy to clean your room and change the towels if you let us know during your stay. As our restaurant is an open concept without walls and doors, and we are located next to the sea and jungle, the presence of cats and ants are inevitable. We ask our guests to not feed the cats. We hope you will give us the opportunity to serve you better on your next stay.
by A verified traveler
3D2N short getaway
Posted 9 Aug 2023 on HotelsOverall, it was a pleasant stay, things that we feel need for improvement,
1. TV was totally an ornament, not sure you placed a TV in the room which totally not functioning.
2. We can smell BBQ from the balcony, so all the time we didn't enjoy sitting at the balcony even though we booked a seafront room, speaking of which this seafront room has plenty of blocking views, so not really worth to take this room.
3. The sliding door of room 112, which we stayed had serious issue, we cannot open and close it, it made huge noise.
4, Hope that staffs can smile more and offer real service (it is very different from the YouTube video I watched), especially in servicing line, every effort counts.
Comment from Hotel Management
25 Aug 2023 by The Barat Tioman, Hotel Management
Hi Aric, thank you for your review. As mentioned during check in, you can borrow our hard disk with movies to watch on the TV in your room. With regards to the sliding room, please inform us during your stay so that our Maintenance team can fix it immediately. Your review has been shared with our team, and we're dedicated to making the necessary improvements. We hope you'll give us another chance to provide you with the exceptional stay you deserve.Warm wishes,The Barat Tioman
by A verified traveler
Posted 8 Jul 2023
Lovely beach front hotel and fantastic staff. The rooms needed a bit of tlc - basic things like the towels were threadbare, the grouting in the shower room needed a damn good scrub… there were insufficient sun beds on the beach and most had been uncomfortably mended with wooden slats.
The restaurant at the hotel was good but there are not many easily accessible other places to eat that were reliably open. The restaurant adjacent to the hotel had random opening hours the next two nearest restaurants one was open evenings and one we only saw open once in a week. The vast majority of restaurants in the resort were closed / rarely open (end of June/early July 2023).
We would advise arranging a taxi to get you to the resort from the hotel who were very helpful.
Comment from Hotel Management
20 Jul 2023 by The Barat Tioman, Hotel Management
Hi Alison, thank you for staying with us and for your review. Pleased to hear that you have enjoyed our beachfront location and our staff's warm Malaysian hospitality. Our restaurant is open daily. We have shared your feedback with regards to our rooms with housekeeping team and improvements will be made accordingly. We hope to welcome you back on your next visit to Tioman,
by A verified traveler
Posted 24 Jun 2023
the room wifi needs to be improved
Comment from Hotel Management
20 Jul 2023 by The Barat Tioman, Hotel Management
Hi Chin Foang, thank you for being our guest. As mentioned on our website, WiFi is only available at the Reception and Restaurant. Please take note.
by A verified traveler
Good property but can be improvwd to be much beta
Posted 20 Jun 2023 on HotelsOverall all of us enjoyed the stay there. On the good:
1. Checking in process was quick
2. Check out process was easy
3. Very close to beach
4. Comfy beach chairs and hammock makes u wana stay at the beach the whole day
The bad
1. Bed was squeaky (dont think thatz a major factor)
2. The family room we were given was built on quite straightforward construction - meaning when my wife walked around the room, my bed felt the movement - because the wooden flooring is unstable (told my kids not to jump abt in case the whole structure collapses - thatz close to nature type of construction i guess)
3. 2 of the beds had bed bugs and 2 of them cdnt sleep the 2 nights they were there - we only found that out after we checked out
4. The walls were so thin we cd literally hear the family's conversations beside our room
5. Pool was clean. However the staffs placed a huge mat by the pool such that 1/3 was inside fhe water. Was standing in the pool beside the mat until i realised it was a mat due to the foul odour.
We're giving a 4 star to this property because we do like the location and layout, but we hope that at least the bed and pool shd be addressed properly. If addressed we will definitely be back.
Comment from Hotel Management
20 Jul 2023 by The Barat Tioman, Hotel Management
Dear guest, thank you for staying with us and for your feedback. Pleased to hear that you have enjoyed our beachfront location. We would like to assure you that we do not have bed bugs in our property. You may have been bitten by sea lice or other insects which are inevitable as we are located next to the jungle and sea. We have noted on the pool mat and will act accordingly. Once again, thank you for your support and we hope to welcome you back on your next visit to Tioman.
by A verified traveler
Posted 8 Jun 2023
This is my 4th visit in Barat Tioman and would always return. The service, the lodging and the ambiance has always been amazing.
Comment from Hotel Management
19 Jun 2023 by The Barat Tioman, Hotel Management
Hi Aina, thank you for your continuous support and we loved having you here. Looking forward to welcoming you back soon. Warm wishes,The Barat Tioman
by A verified traveler
Posted 24 Jan 2023
Comment from Hotel Management
23 Mar 2023 by The Barat Tioman, Hotel Management
Hi Izuani, thank you for staying with us. We look forward to welcoming you back soon. Thank you for supporting our small local business.
