Ratings based on 293 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Fabulous Hotel 3 minutes from Chichen Itza.
by A verified traveler from Charlestown
Posted 7 May 2024
The staff at Hacienda Chichén are simply fantastic. The level of service was outstanding and we feel as though we made new friends. The grounds are impeccable and very quiet and relaxing. The chef prepares wonderful meals that provide many different choices and the food quality is outstanding. I can’t recommend this resort enough and we will look forward to returning to Hacienda Chichén!
by A verified traveler
Posted 23 Apr 2024
We found this hotel very welcoming and the surroundings are amazing.
Very well looked after with beautiful surroundings a very romantic feel on the grounds. Also our meal was very enjoyable with very good service.
Really enjoying our stay.
by A verified traveler
Posted 20 Apr 2024
Amazing place
by A verified traveler from Greensboro
Posted 10 Apr 2024
This historic nature preserve did not disappoint. The bungelow was lovely. No TVs or landlines. Veranda dining. Great pool and walking areas. Amaxing place!
by A verified traveler
Posted 1 Apr 2024
by A verified traveler from Florence
Posted 8 Mar 2024
A terrific retreat surrounded by lush gardens. Great cabin. Good food and drink. Very fine big pool.
by A verified traveler
Posted 2 Mar 2024 on Hotels
by A verified traveler
Posted 5 Feb 2024
What a delightful hotel. The food was wonderful, the ambience was elegant, and the Staff was very helpful. A jewelbox of a resort.
by A verified traveler
Posted 28 Jan 2024
this is an enchanting little hotel for people who want early access to the ruins. The staff were friendly and helpful and the room is comfortable.