Ratings based on 116 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by La réception , Hotel Management
Bonjour Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées
by A verified traveler
Perfect location for an overnight stay
Posted 16 Nov 2023 on HotelsPerfect for an overnight rest if you have long to drive as it is located very near the motorway. It has a magnificent bakery nearby with hot fresh bread galore and a variety of croissants etc. The coffee is really tasty too. The hotel offers all the basics you need. The bed is really comfy.
Comment from Hotel Management
16 Nov 2023 by La réception , Hotel Management
Hello Madam, We thank you for the review you left on our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Sir, our best regards
by A verified traveler
Posted 6 Aug 2023
Very good value for money with all of the amenities required for an overnight stop-over. Longer standard check-in hours than some other hotel chains took the stress out of a later arrival after a day of travelling.
Comment from Hotel Management
17 Aug 2023 by LA DIRECTION, Hotel Management
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Sir, our best regards.
by A verified traveler
Posted 16 Apr 2023
Comment from Hotel Management
12 May 2023 by LA DIRECTION, Hotel Management
merci de votre note au plaisir de vus accueillir de nouveau
by A verified traveler
Posted 25 Feb 2023 on Hotels
Comment from Hotel Management
19 Apr 2023 by LA DIRECTION, Hotel Management
Bonjour Merci pour votre avis, nous attachons une grande importance à la propreté de notre établissement, nous sommes navrés que nos prestations n'aient pas été à la hauteur de vos attentes.
by A verified traveler
This - Is not premiere!
Posted 12 Feb 2023 on HotelsThin mattress and bedding poor. Pillows rubbish.
Hole in plasterboard- look like from a punch!
Shower was only good thing in room.
Night porter was pleasant and polite.
Comment from Hotel Management
14 Feb 2023 by DIRECTION, Hotel Management
Thanks for your coments w're very sorry fot the bed and the pilow. Everyting will be changed in one month
by A verified traveler
Posted 23 Feb 2020
Stinks of smoke, not pleasant at any price. Yes it’s a budget hotel but avoid
by A verified traveler
Posted 9 Sep 2019
Check in was difficult after driving 1000km, took about 15 mins, receptionist was unable to confirm if we had prepaid or not, we hadn't but left me wondering if i had paid twice. Lack of ensuite toilet was a pain but i guess it pays to read the smallprint.
by A verified traveler
Posted 7 Aug 2019
Great view and right downtown...you get what you pay for
by A verified traveler
Posted 2 Jun 2018 on Hotels
One night stayed over to continue our trip back to UK. Hotel is very basic, shared amenity was not an issue but no sink to wash hand after using toilet was not very pleasant. Glad we didn’t stay longer than we had to as we shortened our trip around Arras. Overall it is ok for a place to stop over only.
